IT Support Engineer

Xact Placements; Aldershot; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is looking for an IT Support professional to work near Aldershot. This role involves providing both remote and onsite support, resolving hardware and software issues, and managing client expectations. Candidates should have over 2 years of IT support experience, proficiency with Microsoft technologies, and a driving license. Certification is a plus. Competitive compensation and flexible work arrangements offered.

Qualifications

• 2+ years’ experience providing IT support.
• Driving license and own vehicle essential.
• Any certifications are a bonus.

Responsibilities

• Provide both remote and onsite support to a variety of local clients.
• Keep clients up-to-date on any issues.
• Resolve hardware and software faults.
• Install and configure computer operating systems and applications.
• Manage client expectations and adhere to support SLA’s.

Skills

IT support experience

Knowledge of Microsoft Desktops

Familiarity with Windows Server

Proficiency in Active Directory

Office 365 knowledge

Basic networking knowledge

Job description

Are you looking for a new exciting opportunity working as an to be based near Aldershot?

Main Duties of the Role

• Provide both remote and onsite support to a variety of local clients
• Keep clients up-to-date on any issues
• Resolve hardware and software faults
• Installing and configuring computer operating systems and applications
• Manage client expectations and adhere to support SLA’s

Your Skills and Experience

• 2+ years’ experience providing IT support
• Microsoft Desktops and Windows Server
• Active Directory
• Office 365
• Basic networking knowledge
• Driving license and own vehicle essential
• Any certifications are a bonus