IT Support Apprentice — Start Your Tech Career

Hargreaves Lansdown Asset Management Limited; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services company in Bristol is seeking an IT Support Apprentice. This full-time position does not require prior experience but requires a passion for technology and a commitment to learning. You will complete a 17-month Level 3 apprenticeship, gaining knowledge in IT Support, problem-solving, and user support, while working closely with experienced engineers and product teams. Strong communication and teamwork skills are essential. Apply to develop your career in IT within a supportive environment.

Qualifications

• Must be age 18 or over at the start date of the apprenticeship.
• Demonstrate why you would be excited to work in IT development.

Responsibilities

• Provide IT Support and triage tickets as first point of contact.
• Engage with product teams and complete tasks using ITSM tools.
• Learn about various aspects of IT support through apprenticeship.

Skills

Passion for technology

Problem-solving mindset

Strong communication skills

Attention to detail

Ability to work in a team

Education

Minimum five GCSEs grades 9 to 4 (A* to C), including English and Maths

Job description

A leading financial services company in Bristol is seeking an IT Support Apprentice. This full-time position does not require prior experience but requires a passion for technology and a commitment to learning. You will complete a 17-month Level 3 apprenticeship, gaining knowledge in IT Support, problem-solving, and user support, while working closely with experienced engineers and product teams. Strong communication and teamwork skills are essential. Apply to develop your career in IT within a supportive environment.