IT Support Apprentice

Candidate Source; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

A growing software company is seeking an IT Support Apprentice to join its expanding team in Waddesdon. This role involves providing remote support, implementing software, and testing prior to releases. Ideal candidates will have excellent communication skills and a willingness to learn, with previous experience in a business-to-business environment. This position is office-based, requiring proximity to the office. Regular training will be provided to enhance knowledge and skills.

Qualifications

• Excellent communication skills with a desire to learn.
• Previous work experience ideally within a business-to-business environment.
• Good working knowledge of Microsoft Office and dataset tools.

Responsibilities

• Providing telephone, email, and remote login support for the product.
• Implementing the software and setting up data and reports as required.
• Carrying out testing of the software prior to releases.

Skills

Excellent communication skills

Desire to learn

Good working knowledge of Microsoft Office

Understanding of dataset tools

Job description

A growing software company is seeking an IT Support Apprentice to join its expanding team in Waddesdon. They have developed a revolutionary workforce management solution applicable to all sectors of the service industry. It includes functions to communicate remotely with a field-based workforce using handheld devices, speeding up paperwork and reducing time delays and costs.

This apprenticeship will help you to gain the relevant knowledge, skills, and behaviours to support products and services. You will learn how to implement and support software using many industry standard tools and software. You will receive regular training to maintain a good knowledge and understanding of the technologies and services that we provide.

Responsibilities

• Providing telephone, email, and remote login support for the product.
• Implementing the software and setting up data and reports as required for each customer.
• Carrying out testing of the software when required prior to releases.

Qualifications

• Excellent communication skills with a desire to learn.
• Previous work experience ideally within a business-to-business environment.
• Good working knowledge of Microsoft Office and dataset tools.

This position will be office based and you will need to live within a commutable distance to office.

To apply for this role as IT Support Apprentice, please click apply online and upload an updated copy of your CV.