IT Solutions Technician Apprentice — On-site Support & Training

LMP Group; Norwich; On-site; GBP 15,000; Full time

Job summary

A local educational service provider is offering a Level 3 IT Solutions Apprenticeship at Taverham High School. The role includes providing on-site IT support, maintaining network security, and assisting with data backups. The successful candidate should possess strong communication and IT skills. This apprenticeship lasts for 18 months and entails a working week of 37 hours, Monday to Friday. Apprentices will enjoy benefits such as travel discounts and regular pay rises after 12 months.

Benefits

Discounts for NUS card, travel, and entertainment

Regular pay rise after 12 months

Prizes for Apprentice of the Month

Qualifications

• Level 3 qualification in IT Solutions Technician required.
• Communication skills necessary to support staff and students.
• Basic IT knowledge and problem-solving abilities essential.

Responsibilities

• Provide on-site IT support at Taverham High School.
• Troubleshoot and resolve IT issues via a ticketing system.
• Set up and operate AV equipment for events.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Problem solving skills

Administrative skills

Analytical skills

Team working

Initiative

Education

Level 3 IT Solutions Technician Apprenticeship standard qualification

Job description

A local educational service provider is offering a Level 3 IT Solutions Apprenticeship at Taverham High School. The role includes providing on-site IT support, maintaining network security, and assisting with data backups. The successful candidate should possess strong communication and IT skills. This apprenticeship lasts for 18 months and entails a working week of 37 hours, Monday to Friday. Apprentices will enjoy benefits such as travel discounts and regular pay rises after 12 months.