IT Solutions Engineer (Aberdeen Area)

Focus Group; Remote; GBP 40,000; Full time

Job summary

A leading managed services provider in the UK is seeking an IT/Telco Solutions Engineer based in Aberdeen. This role involves leading IT project delivery, solving complex technical issues, and mentoring team members. The ideal candidate will have extensive IT & Telecoms support experience, and subject matter expertise in networking or cloud technologies. Competitive salary of £40,000 plus benefits such as a company van and opportunities for professional development. The role is home-based with client site visits. Apply today for a chance to join a growing tech company.

Benefits

Competitive salary and overtime

Company van with fuel card

Career progression opportunities

Investment in professional development and certifications

Qualifications

• Proven experience in IT & Telecoms support or delivery roles.
• Subject matter expert-level knowledge in areas like Networking or Cloud Technologies.
• Excellent communication skills and meticulous attention to detail.
• Full UK driving licence and flexibility for occasional stays on larger projects.
• Strong troubleshooting abilities and a passion for technology trends.

Responsibilities

• Leading the delivery of IT projects from upgrades to transformations.
• Handling escalations and complex technical challenges.
• Designing and implementing best-practice solutions.
• Conducting site surveys and audits with clients.
• Collaborating with project managers and service desk teams.
• Developing training materials to share expertise.
• Building lasting relationships with clients.

Skills

IT & Telecoms support

Networking

Voice Systems

Server & Storage

Cloud Technologies

Excellent communication

Troubleshooting

Tools

Microsoft

Cisco

Meraki

SonicWall

Aruba

Windows Server

Hyper-V

VMware

M365

Azure

Job description

IT/Telco Solutions Engineer - Aberdeen

£40,000 + Van | Home-Based with Travel | Shape the Future of IT Infrastructure

Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland.

About the Role

As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job—you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise.

What You'll Be Doing:

• Leading the delivery of IT projects from small upgrades to major infrastructure transformations
• Acting as the go-to expert in your specialism, handling escalations and complex technical challenges
• Designing and implementing best-practice solutions across networking, cloud, voice, or server infrastructure
• Conducting site surveys, audits, and technical scoping sessions with clients
• Collaborating with project managers, 3rd line engineers, and service desk teams
• Developing training materials and documentation to share your expertise across the business
• Building lasting relationships with clients through exceptional technical delivery and customer service

What We're Looking For

You'll need:

• Proven experience in IT & Telecoms support or delivery roles
• Subject matter expert-level knowledge in at least one of these areas:
• Networking: VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba
• Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya
• Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure
• Cloud Technologies: M365, Azure, Intune, SharePoint
• Excellent communication skills and meticulous attention to detail
• A full UK driving licence and flexibility for occasional overnight stays on larger projects
• Strong troubleshooting abilities and a genuine passion for staying ahead of technology trends

Bonus points for:

• Experience in a managed service provider environment
• Industry certifications (Microsoft, Cisco, Meraki, SonicWall, Aruba)
• Active Microsoft certifications (MS101, MS100, AZ104, AZ140)

Why Focus Group?

Focus Group is a 1,300-strong Microsoft technology partner and managed service provider backed by HG Capital. We're experiencing significant growth and investing heavily in our people and capabilities. When you join us, you're not just taking a job—you're joining a company with ambitious plans and clear career pathways.

What's in it for you:

• Competitive salary of £40,000 + overtime and on-call
• Company van with fuel card
• Home-based role with autonomy and trust
• Genuine career progression opportunities into Team Manager, Technical Consultant, or Technical Pre-Sales roles
• Exposure to diverse technologies and challenging projects that will accelerate your development
• Work with enterprise-level clients while maintaining the agility of a growing organization
• Investment in your professional development and certifications

Ready to Apply?

If you're looking for a role that combines technical depth with variety, autonomy with collaboration, and professional growth with real responsibility, we'd love to hear from you.

Location: Aberdeen (Home-based with frequent client site visits across the region)