IT Solution Specialist (D 365)

Infoplus Technologies UK Ltd; City of Westminster; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading technology solutions provider in the UK seeks an IT Solution Specialist to design and implement cutting-edge supply chain solutions. You will collaborate with cross-functional teams and utilize Microsoft technologies to enhance operational efficiency. Ideal candidates should have over 2 years of experience in IT solutions and a solid understanding of supply chain processes.

Qualifications

• 2+ years of experience in IT solutions design and implementation.
• Proficient in collaborating with technical teams for solution development.
• Ability to work in fast-paced environments with strong organizational skills.

Responsibilities

• Design and implement supply chain solutions to solve business problems.
• Work with teams to translate functional requirements into technical solutions.
• Conduct training and provide technical support for system users.

Skills

Designing IT solutions

Supply chain process understanding

Analytical skills

Communication skills

Problem-solving skills

Tools

Microsoft Dynamics 365

Power Platform

ERP systems

Job description

Overview

Job Purpose: As an IT Solution Specialist, your mission is to design, implement, and support cutting-edge solutions that redefine the way we operate. You will work within our Supply Chain domain, collaborating with cross-functional teams to analyze processes and optimize operations, primarily centered around Microsoft technologies.

Responsibilities

• Clearly and logically design supply chain solutions/framework from start to finish to solve business problems.
• Work with technical teams to translate functional requirements into technical solutions.
• Configure applications to meet specific business needs and customize the system per client requirements.
• Collaborate with cross-functional and international teams to integrate applications with existing systems and processes.
• Create and maintain documentation for configurations, processes, and user guides.
• Define test scenarios and validate that configured solutions meet requirements.
• Conduct training sessions and workshops to educate users and promote adoption.
• Provide technical support and troubleshooting to ensure system stability and performance.
• Stay updated on Microsoft technologies and implement improvements to enhance productivity and efficiency.
• Think holistically about project goals to design working bespoke solutions.

Required qualifications

• Experience in designing and implementing IT solutions, including customization and configuration.
• Good understanding of supply chain processes.
• Ability and desire to work in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills; ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Flexible within business hours and able to work under pressure.
• Logical thinking and detailed problem-solving ability.
• Excellent organizational skills with the ability to work independently and manage multiple projects.
• 2+ years' experience using ERP, CRM, WMS, TMS systems.
• Familiarity with healthcare and logistics industry-specific regulations and compliance requirements.

Desired qualifications

• Preferable experience with Microsoft Dynamics 365 Finance & Supply Chain Management, Microsoft Dynamics 365 CRM, SharePoint, Power Platform, and related Microsoft technologies.
• Preferable knowledge of test management, non-functional testing, and automated testing.
• Experience with cloud technologies is a plus.
• Relevant Microsoft certifications (eg, MB-300, MB-310, Power Platform, etc.) is a plus.
• Eager to learn and build skills.
• Ability to understand organizational culture and tailor communication and processes accordingly.
• Time management, organization, execution, written and verbal communication skills.
• Experience with Agile and Scrum methodologies.