IT Manager Financial Services Sector

May Business Consulting; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An international consulting firm in London is seeking an experienced IT Service Manager within the financial services sector. The role demands 15 years of IT service management experience, with at least 7 years in leadership positions. Candidates should have a strong background in UNIX systems and vendor management, and familiarity with various programming languages. This position offers a hybrid work model and an opportunity to work on global projects, fostering professional growth in a dynamic environment.

Qualifications

• 15 years of experience in IT service management, with 7 years in leadership roles.
• Strong background in financial services and regulatory environments.
• Experience with multi-tiered UNIX systems, networking, and application stacks.

Responsibilities

• Lead and improve the IT service & support function for business applications.
• Ensure ITIL-aligned processes: incident, problem, and change management.
• Manage and mentor a team of 45 IT professionals.

Skills

IT service management

Vendor management

Team leadership

Scripting or programming

Customer orientation

Tools

SAP Basis

MySQL

Apache / JBoss

Jira

Confluence

Job description

Hi there!

At MBC we keep growing and now we are looking for an IT Service Manager Financial Services Sector (London).

About MBC

May Business Consulting is an international consulting firm offering advisory services in digital transformation change management efficiency and control . We have a customer-centric approach engaging 100% proactively to maximize our added value.

We have offices in Spain and the United Kingdom .

We work on international projects with financial institutions fintechs and startups.

About the role

We are seeking a highly experienced IT Manager with a strong background in IT service management within the financial services sector. The ideal candidate will bring 15 years of progressive IT leadership experience along with deep technical skills and proven people management capabilities.

Youll play a key role in establishing managing and improving IT services aligned with business needs regulatory standards and modern best practices.

Key Responsibilities

Lead and continuously improve the IT service & support function for core business applications.

Ensure ITIL-aligned processes : incident problem and change management.

Support root cause analysis and resolution for application / infrastructure issues.

Manage and mentor a team of 45 IT professionals .

Oversee third-party vendors and partners : hosting support development.

Drive compliance with ISO27001 security policies and operational resilience.

Align IT operations with business strategy budgeting and innovation goals.

Requirements

15 years of experience in IT service management at least 7 in leadership roles.

Strong experience in the financial services industry and regulatory environments.

Background in multi-tiered UNIX systems networking and application stacks .

Skills in scripting or programming : Shell Perl PHP Java SQL .

Familiarity with SAP Basis Sybase MySQL Apache / JBoss Jira / Confluence .

Strong vendor management and governance experience.

ITIL certification is a plus.

We value if you have...

Proactivity

Desire for continuous improvement

Empathy and teamwork

Attention to detail and learning capacity

Customer orientation

Location : London Hybrid work model

Join a young and dynamic consulting firm and continue your professional growth with us. Work in a great environment on international projects .

We look forward to receiving your application!

Key Skills

Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce

Employment Type : Full Time

Experience : years

Vacancy : 1