IT Manager

Spring Supply Chain; West Midlands Combined Authority; On-site; GBP 70,000 - 90,000; Full time

Job summary

A logistics and supply chain firm is seeking an experienced IT Manager to lead technology transformation. This pivotal role involves overseeing IT systems across UK depots, modernising infrastructure, and driving a service-led culture. The ideal candidate has strong leadership experience in logistics or related fields, with expertise in TMS, WMS, and cybersecurity strategies. This is a rare opportunity to make a lasting impact in a business committed to growth and technology as a strategic enabler.

Qualifications

• Experience in high-paced, multi-site environments.
• Ability to lead operational change and communication across teams.
• Strong focus on IT strategy and risk management.

Responsibilities

• Lead development of group-wide IT strategy.
• Oversee and optimise TMS and WMS.
• Modernise IT infrastructure across multiple sites.
• Establish robust cybersecurity frameworks.
• Drive integration and automation projects.
• Manage budgets, vendors, and compliance.
• Act as trusted advisor to leadership on IT.

Skills

IT leadership experience

Knowledge of TMS and WMS

Expertise in cloud environments

Cybersecurity strategy experience

Project delivery and integration

Tools

Microsoft 365

Job description

Overview

Are you an experienced IT leader ready to take full ownership of a business-critical IT function? This is a unique opportunity to join a fast-paced, multi-site logistics and supply chain business as they modernise, integrate, and scale their technology capabilities. We’re seeking a hands-on IT Manager to lead a small but vital team responsible for all IT systems, infrastructure, and security across UK depots and international operations. This is a board-supported role with the mandate and autonomy to reshape IT strategy, reduce risk, and drive a service-led culture.

Responsibilities

• Lead the development and delivery of a group-wide IT strategy aligned with business growth plans.
• Oversee and optimise Transport Management Systems (TMS) and Warehouse Management Systems (WMS) to ensure reliability, scalability, and user compliance.
• Modernise IT infrastructure across multiple sites, including Microsoft 365, cloud services, and hardware lifecycle management.
• Build and lead a high-performing IT team, introducing structure, accountability, and career development.
• Establish and maintain robust cybersecurity frameworks, including audits, threat prevention, and staff training.
• Drive integration and automation projects to eliminate manual workarounds and enable seamless data flow.
• Implement formal helpdesk processes, SLAs, and escalation procedures to deliver exceptional internal service.
• Manage budgets, vendors, licensing, and governance, ensuring compliance and cost efficiency.
• Act as a trusted advisor to the leadership team, providing insight into IT risk, performance, and future planning.

About You

We’re looking for a confident and commercially minded IT leader with experience in high-paced, multi-site environments (logistics, transport, warehousing, manufacturing, or similar).

You’ll be able to:

• Lead cultural and operational change, shifting IT from reactive to proactive.
• Balance strategic vision with hands-on problem-solving.
• Communicate effectively with both technical and non-technical teams.
• Drive resilience, security, and scalability in a mission-critical IT function.

Essential skills

• Senior IT leadership experience in a relevant industry.
• Strong knowledge of TMS, WMS, and business-critical systems.
• Solid expertise in infrastructure, cloud environments, and Microsoft 365.
• Proven cybersecurity strategy and risk management experience.
• Project delivery and integration expertise, with a track record of measurable improvements.

Why Apply?

This is a rare opportunity to lead technology transformation in a business that is serious about investment, growth, and IT as a strategic enabler. You’ll have autonomy, board-level backing, and the chance to make a lasting impact by building a modern, scalable, and service-focused IT function.