IT Infrastructure Specialist

Colt Technology Services Group Ltd.; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT services provider in London is seeking an IT Infrastructure Specialist responsible for technical support, deployment, and design within business-critical IT Infrastructure. The successful candidate will have expertise in managing Windows environments, implementing security best practices, and supporting cloud initiatives. This role offers an opportunity to work with an innovative IT Infrastructure Team, contributing to both operational support and new solution designs.

Qualifications

• Essential experience in managing Windows Infrastructure and implementing IT security best practices.
• Desirable skills in Azure public cloud environment and VMWare management.
• Experience in networking and enterprise databases like SQL Server.

Responsibilities

• Deliver 2nd/3rd line operational support for IT services.
• Document procedures and support teams with changes.
• Work with architects on designing new solutions.

Skills

Managing a Windows Infrastructure

Implementing IT security Best Practices

Managing a VMWare vSphere/ESX environment

Education

Industry Accreditation (Microsoft, VMWare, Cisco, Juniper)

Tools

Azure

Powershell

SQL Server

Job description

Reporting to the IT Infrastructure Manager, an IT Infrastructure Specialist is responsible for the provision of technical support, deployment and design for our business critical IT Infrastructure. This is a key role in an IT Infrastructure Team that manages our on-premise private cloud and server estate and public cloud platforms.

Job Description

Key accountabilities include:

• Delivery of 2nd/3rd line operational support for IT services
• Technical resource and, where required, technical lead for projects and BAU activities ensuring delivery within agreed scope and timeframe
• Working with Incident Management Teams to restore service quickly and efficiently and, where required, Problem and Change Management Teams to complete any follow up actions
• Supporting Business Application and Change and Delivery Teams on a pipeline of maintenance and enhancement activities
• Supporting Service Delivery Managers with IT Infrastructure Changes by providing technical expertise at CAB Meetings and, where required, the technical resources to implement changes
• Working with IT Infrastructure Architects and 3rd party specialists on the design of new solutions
• Planning and executing changes in accordance with policies and processes
• Documenting procedures, processes and high and low level designs
• Researching current and emerging technologies

Skills and Experience:

• Managing a Windows Infrastructure, including Active Directory, DHCP, DNS (Essential)
• Managing an Azure public cloud environment (Desirable)
• Implementing IT security Best Practices (Essential)
• Managing a VMWare vSphere/ESX environment (Essential)
• Networking, including Layer 2/3 switching, firewalls and Wireless networks (Desirable)
• Enterprise Database (SQL Server, Azure SQL Database) (Desirable)
• Microsoft 365 tenant, including Azure AD (Desirable)
• Scripting and automation, including Powershell and vbscript (Desirable)
• Industry Accreditation (Microsoft, VMWare, Cisco, Juniper, etc…) or evidence of relevant work experience