IT Business Support Specialist

Four Marketing Limited; Islington; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading marketing firm in Islington is seeking a Business Support Specialist to assist with Business Central queries and provide coding support. The ideal candidate will have experience in coding and AI, strong teamwork skills, and the ability to document complex information clearly. The role offers various benefits including annual leave, staff discounts, and a pension scheme.

Benefits

21 days annual leave plus bank holidays

Generous staff discounts

Auto-enrollment into the pension scheme

Cycle-to-work scheme

Charity time-bank scheme

Option to purchase additional annual leave

Access to online discounts

Qualifications

• Experience with Business Central 2.6 in a development or support role is a plus.
• Any Microsoft or coding certifications or equivalents are preferred.
• 2+ years in IT support or business support roles desirable.

Responsibilities

• Support the business with Business Central queries and tickets.
• Utilize and understand AI best practices.
• Code as needed for business support tasks.

Skills

Experience in coding

Understanding of AI best practices

Teamwork

Ability to create documentation

Ability to explain complex issues simply

Education

BSc or MSc in relevant field

Tools

Visual Studio

GitHub

DevOps

Job description

We are looking for a Business Support Specialist who will work with our business support team, specifically supporting our core business systems.

This role will include some coding, utilization, and understanding of AI best practices. However, the core responsibility will be supporting the wider business with Business Central queries and tickets.

Must-haves:

• Experience in coding and working with AI, whether through a degree (BSc, MSc), previous employment, or personal projects.
• Experience with Visual Studio, GitHub, and DevOps.
• Ability to create easy-to-read and understand documentation.
• Ability to explain complex issues in an easy-to-understand way.
• Ability to work within a team.

Nice to have:

• Experience with Business Central 2.6 in a development or support role.
• Any Microsoft or coding certifications or equivalents.
• 2+ years in IT support or business support roles.

Relevant certification and training will be provided to successful candidates.

The successful candidate will enjoy access to various discretionary benefits, such as:

• 21 days of annual leave plus bank holidays each year.
• Generous staff discounts across various brands.
• Auto-enrollment into the company pension scheme.
• Cycle-to-work scheme.
• Charity time-bank scheme.
• Option to purchase additional annual leave.
• Access to Four Group Gains – online discounts across various retailers.