IT/AV Technician (Westlakes Campus)

University of Lancashire; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution is seeking an IT/AV Technician to support the Learning and Information Services team at the Westlakes campus. The role involves installing and maintaining IT and AV resources while providing customer support. Candidates should have experience in IT/AV support and excellent communication skills. A Levels or equivalent are required. The institution offers a supportive environment with growth opportunities and competitive benefits.

Benefits

Attractive annual leave entitlement

Comprehensive employee benefits platform

Qualifications

• Experience of IT and AV technical support in a customer facing role.
• Ability to instruct and demonstrate IT and AV equipment.
• Strong written and verbal communication skills.

Responsibilities

• Install and maintain IT, audio-visual and specialist resources.
• Support staff and students in using learning technologies.
• Assist in web conferencing activities and event support.

Skills

IT technical support

Audio-Visual technical support

Customer service

Communication skills

Education

A Levels or equivalent

Job description

Overview

When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.

About the role

The University of Lancashire wishes to recruit an IT/AV Technician to join our Learning and Information Services team at our Westlakes campus in Cumbria.

The successful candidate will be required to install and maintain a diverse range of IT, audio-visual and specialist resources and facilities across the estate and support other technical teams in the delivery of core teaching activities. The role holder will be required to support staff and students in the implementation and use of a range of learning technologies, including web conferencing activities and event support.

Westlakes is a developing campus with new and exciting courses being developed so the ability to adapt knowledge and experience to support staff and students across the range of subject disciplines we support on campus is essential.

About you

The successful candidate will be naturally inquisitive and will possess a range of relevant skills and experience. They will have experience of IT and AV technical support in a customer facing role and of instruction and demonstration of IT and AV equipment, along with good customer service and communication skills, both written and verbal, and the ability to liaise effectively with customers and colleagues.

A Levels or equivalent or equivalent experiential learning are required for this role.

What we can offer you

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. We also offer a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.