IT Assistant Manager

Corecruitment International Careers; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group in London is seeking an experienced IT Assistant Manager to oversee day-to-day technology operations across multiple hotel properties. You will be responsible for maintaining IT infrastructure and supporting non-technical users, ensuring efficient coordination across the sites. The ideal candidate will have 3-5 years of IT operations experience, especially within the hospitality sector, and possess strong networking and cybersecurity skills.

Qualifications

• 3–5 years of IT operations experience, especially in hospitality IT.
• Ability to diagnose and resolve technical issues efficiently.
• Experience supporting non-technical users.

Responsibilities

• Supervise daily IT operations across multiple hotel properties.
• Contribute to and execute IT strategies.
• Oversee network and security systems.

Skills

IT operations experience

PMS experience

POS systems knowledge

AV technology expertise

Networking knowledge

Cloud systems understanding

Cybersecurity skills

Communication skills

Education

Relevant certifications (ITIL, PMP or CISSP)

Job description

Are you an experienced IT professional with a strong background in hospitality? A prestigious group of hotels in London is seeking an IT Assistant Manager to take the lead on day to day technology operations across a cluster of properties.

Reporting to the IT Operations Manager, you will play a key role in maintaining and improving the IT infrastructure, systems, and services that support both hotel operations and exceptional guest satisfaction. You will be a hands‑on technical leader, ensuring smooth coordination across multiple hotel sites.

Key Responsibilities

• Supervise daily IT operations and support across multiple hotel properties
• Contribute to and execute IT strategies for multi‑site coordination
• Diagnose and resolve technical issues with speed and efficiency
• Oversee network, AV, Wi‑Fi, and security systems
• Maintain IT asset records and support planning and budgeting
• Ensure compliance with internal standards and external regulations

Experience

• 3–5 years of IT operations experience, including 2+ in hospitality IT
• Must have experience with PMS, POS, AV, and guest‑facing technology
• Solid knowledge of networking, cloud systems, and cybersecurity
• Relevant certifications (ITIL, PMP or CISSP) are advantageous
• Confident communicator able to support and train non‑technical users