IT Administrator

City of London; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public arts venue in Greater London is seeking an IT Team Administrator to support two busy IT departments. The role involves administrative duties, managing IT projects using Agile methodology, and delivering training. Candidates should have strong communication skills, experience in a busy office, and a genuine interest in technology. Benefits include a pension scheme, discounts, and access to events. Application deadline is December 12, 2023.

Benefits

Great pension scheme

Tickets to Barbican events

Cycle to work scheme

Discounts on retail

Access to Employee Assistance Programme

Qualifications

• Experience of working as an administrator in a busy office environment.
• Ability to multi-task and manage various projects.
• Genuine interest in Information Technology.

Responsibilities

• Provide administrative support to busy IT departments.
• Undertake IT projects using Agile Project Management methodology.
• Plan and deliver software training for individuals and groups.

Skills

Excellent oral and written communication skills

Customer service skills

Team player

Proficiency with Microsoft SharePoint

Experience in IT administration

Job description

Overview

The Barbican is Europe's largest multi‑arts and conference venue presenting a diverse range of art, music, theatre, dance, film, and education events. The Guildhall School of Music & Drama is a vibrant, international community of young musicians, actors, and production artists in the heart of the City of London. We produce outstanding graduates whose talents light up stages and concert platforms throughout the world.

Role

In this IT Team Administrator role you’ll play a key role in providing administrative support to our two busy IT departments. The Barbican team provides support to staff, artists, contractors, commercial events, and exhibitions. The Guildhall School team supports students, staff and commercial events. You will report directly to the Head of IT at the Barbican Centre and the Guildhall School.

Responsibilities

• Undertaking IT projects using Agile Project Management methodology
• Planning, designing, delivering and assessing training for individuals and large groups in the use of specialist software, and have a desire to further develop in this area
• Experience of writing and updating software guidance / training manuals.

Qualifications

To be successful in your application you will have experience of working as an administrator in a busy office environment. With your excellent oral and written communication skills, you will have excellent customer service skills and be a team player with the ability to multi‑task. A genuine interest in Information Technology would also be of advantage as would experience of intranet administration. You will possess a high degree of proficiency with the Microsoft Sharepoint packages and working with databases, along with experience of :

Working Hours

Days of work will be on Monday and Tuesday, and then either a Wednesday, Thursday, or Friday.

Benefits

We offer a wide range of staff benefits including a great pension scheme, season ticket, cycle to work scheme, tickets to Barbican events, free access to museums and galleries, discounts on retail, healthcare and on‑site cafes and restaurants. You will also have access to an Employee Assistance Programme, trained Mental Health First aiders and City of London staff networks.

Diversity & Inclusion

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D / deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. If you are a disabled person and need adjustments to the application process please contact us.

Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual‑heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.

Closing Date

Closing date for applications is : 12 noon, Tuesday 12th December 2023.

Interview Date

Interviews will take place the first and second week of Janaury 2024.