IT Account Manager

Nextech Group Ltd; Reigate; Hybrid; GBP 50,000 - 100,000; Full time

Job summary

A leading technology provider is seeking an IT Account Manager to drive digital transformation in the education sector. The successful candidate will manage client relationships, create tailored account plans, and collaborate with cross-functional teams to deliver impactful ICT solutions. A passion for education and technology is essential, along with at least 3 years of account management experience. Hybrid working options are available with a strong salary and benefits.

Benefits

Ongoing training and personal development

Flexible working options

Employee benefits including volunteering days and wellbeing support

Qualifications

• At least 3 years' experience in account management, ideally in education or tech.
• A solid understanding of the MSP environment in schools.
• Confidence to engage with decision-makers.

Responsibilities

• Own and grow client relationships in the education sector.
• Build tailored account plans that align school needs with ICT services.
• Collaborate closely with sales, tech, and delivery teams.

Skills

Account management

Communication skills

Planning and organization

Customer-first approach

Team collaboration

Job description

Overview

Role: IT Account Manager - (Managed Services - Education)

Location: Reigate (Hybrid)

Salary: Up to £50,000 base + £50,000 OTE

Car Allowance: £5,000 p/a (negotiable)

If you're passionate about education and know how to turn relationships into results, this is your moment. We're on the lookout for an experienced and dynamic Account Manager to help schools and trusts unlock the full potential of their technology.

Working across a fast-growing education portfolio, you'll be the go-to person for clients - helping shape their digital transformation journey with smart, scalable ICT solutions. This isn't just account management; it's about making real impact, building trust, and guiding change.

What You'll Be Doing

• Own and grow client relationships in the education sector - from secondary schools to multi-academy trusts.
• Build tailored account plans that align school needs with innovative ICT services.
• Collaborate closely with sales, tech, and delivery teams to bring solutions to life.
• Support contract renewals and ensure our services continue to evolve with clients.
• Act as a key voice for your schools, making sure their feedback and goals shape how we work.
• Stay plugged in to the latest edtech trends and turn insights into action.
• Keep projects on track and issues in check - always aiming for that 'right first time' outcome.
• Keep stakeholders updated with performance data, milestones, and next steps.

What You'll Bring

• At least 3 years' experience in account management, ideally in education or tech.
• A solid understanding of the MSP (Managed Service Provider) environment in schools.
• Strong planning, organisation, and communication skills.
• A consultative, customer-first approach that puts relationships before transactions.
• Confidence to engage with decision-makers and guide them through transformation projects.
• A knack for working with cross-functional teams to get things done.
• A real passion for how tech can make education better.

You\'ll Fit Right In If You…

• Love solving problems and delivering great outcomes.
• Stay calm under pressure and keep a positive, can-do attitude.
• Are naturally collaborative and thrive on teamwork.
• Bring energy, empathy, and professionalism to every conversation.
• Are detail-oriented and take pride in doing things properly.
• Genuinely care about the education sector and want to make a difference.

What\'s In It for You?

• Strong basic salary + uncapped OTE
• Car allowance (£5k p/a - negotiable)
• Ongoing training and personal development
• Hybrid and flexible working options
• Regular team socials and wellbeing events
• Employee benefits including volunteering days, rewards, and wellbeing support
• Opportunities to get involved in meaningful community and charity work

Ready to build real partnerships and power digital change in education?

If you\'re ready to take ownership of your accounts, drive real impact, and join a fast-growing team that\'s as passionate about tech as it is about people - we\'d love to hear from you