IOI - UK&I Consulting - Quality Support Consultant (Level 1) - Belfast

Ernst & Young Advisory Services Sdn Bhd; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking a Quality Support Consultant in Belfast. The role involves close collaboration with technology consulting teams, addressing quality and risk management issues. Candidates should have a relevant degree or substantial experience in technology services, alongside strong communication and analytical skills. This position offers opportunities for growth and development within a supportive team environment, helping to create innovative solutions for clients.

Benefits

Flexible working options

Pension

Health insurance

Free gym membership

Travel pass

Referral bonuses

Tech MBA paid by EY

Qualifications

• Degree with 2:1 classification (or above) in a technology related field.
• Minimum of 18 months’ experience delivering technology-based services.
• Understanding of risks in technology-based consulting services.

Responsibilities

• Work with technology consulting teams to resolve quality and risk management concerns.
• Drive initiatives to streamline processes and mitigate risk.
• Assist with Client Acceptance using EY's Risk Management Tools.

Skills

Strong communication and interpersonal skills

Analytical and problem-solving abilities

Excellent time and project management skills

Education

Degree in a technology related field

Minimum of 18 months’ experience in technology-based services

Tools

Microsoft Power Platforms

Job description

IOI - UK&I Consulting - Quality Support Consultant (Level 1) - Belfast

Location: Belfast

Other locations: Primary Location Only

Requisition ID: 1658644

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Consulting – Quality, Consultant

General Information

Location: Belfast

Available for Visa Sponsorship:[Yes / No]

Business Area: Consulting

Contract Type: Full-Time – Permanent

Introduction to Consulting and the role

This is an exciting opportunity to join a growing Quality and Risk Management team within EY Ireland’s Consulting business. This is a Belfast-based role which will provide support to EY’s Ireland Consulting business.

The growth of our Consulting business and specifically our Technology Consulting business has created the need for a Consultant to join the firm’s Quality and Risk Management team. We are looking for a high-performing, meticulous and enthusiastic candidate to join this growing team.

Your key responsibilities

• Work closely with our Technology Consulting engagement teams, including Engagement Managers, on identifying and resolving quality, legal and risk management concerns
• Be pro-active in identifying and driving forward initiatives which help to streamline processes and mitigate risk for the business
• Assist engagement teams when they are setting up new clients and new engagements to include –
• completion of Client Acceptance and Engagement Acceptance within EY’s Risk Management Tools
• preparation for oversight committees e.g., IT and Managed Services
• Preparation and issuing of communications and insights to the business and partner group
• Preparation of monthly Quality and Risk Management reports for the business
• Liaise with internal Risk Management teams on an ongoing basis to include Independence, Legal, Financial Crime and Risk Management
• Help advise our client engagement teams on how to manage and mitigate the risks which arise when delivering professional consulting services.
• Work in partnership with other internal stakeholders and work collaboratively to help shape how we identify and manage enterprise-wide risks, providing risk and quality solutions to the business.

To qualify for the role, you must have

• A degree with 2:1 classification (or above) in a technology related field (e.g. software development, digital technologies, computer science etc.) OR
• Minimum of 18 months’ experience delivering technology-based services (e.g. systems design and implementation, software engineering, software development etc.) either in industry or on a consultancy basis
• An understanding and appreciation of the basic risks involved in delivering technology-based consulting services
• Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Excellent time and project management skills and the ability to effectively prioritise competing commitments.
• Analytical and problem-solving abilities, with a keen attention to detail.
• Experience using Microsoft Power Platforms to help visualise and bring to life Quality and Risk Management related data for the business would be preferable

What we look for

At EY we look for highly motivated individuals who are good communicators, who can think on their feet and who can confidently present to senior management. We also look for team players who are not only looking to enhance their own career but recognise the value in developing others and strengthening the team.

For this role we are looking for someone with knowledge and experience of advising on the delivery of technology-based consulting services (e.g. Business & Technical Analysis, Technology Delivery, Digital Assurance / Manufacturing, Technology Transformation, System Engineering and Data Engineering) and Service Quality / Risk Management experience.

What working at EY offers

We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Hybrid Working
• Pension/Discounted Health Insurance
• Web Doctor
• Purchase of Additional Annual Leave
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Referral Bonuses & Recognition Awards
• Tech MBA paid by EY

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.That’s Why, EY.

Apply now.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.

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