Investment Platform Services Manager

PiC; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A financial services firm in London seeks an experienced Investment Platform Services Manager to support platform operations. The ideal candidate will play a key role in managing relationships with third-party suppliers and enhancing investment platforms. Strong technical skills and experience in the finance sector, particularly with platforms like Aladdin and Murex, are essential. This role offers competitive salary and benefits, including private medical insurance and annual leave.

Benefits

Private medical insurance

28 days annual leave

Study support with qualifications

Generous pension scheme

Qualifications

• Experience in a regulated corporate environment (PRA or FCA) in Finance sector.
• Deep functional knowledge of platforms like Aladdin and Murex.
• Experience delivering enhancements or solutions on investment platforms.

Responsibilities

• Provide expert guidance and support for complex issues regarding the investment platform.
• Understand the needs of Investment and Operations teams to recommend actionable solutions.
• Manage relationships with external platform providers and coordinate implementation of changes.

Skills

Technical problem-solving

Strong analytical skills

Excellent communication skills

Attention to detail

Tools

Aladdin

Finbourne

Murex

Job description

Overview

The Investment Platform Services Manager will support the Head of Investment Platform Services and will play a key role at the intersection of Operations, Technology, Data Management, Change and Investments. This role demands a combination of strategic foresight, leadership, technical expertise, business engagement and supplier management. IPS is established to centralise relationship management responsibility and be the single conduit for change with key third party suppliers of solutions for investment and related operational functions, notably BlackRock's Aladdin, Finbourne and Murex. This also will involve working with internal teams developing applications and processes employed by these functions.

Responsibilities

• Acting as a senior point of contact and subject matter expert for the investment platform, providing guidance, technical insight, and high-quality support for complex issues.
• Working proactively with Investment and Operations teams as a trusted partner to understand their needs, recommend solutions, and translate requirements into actionable platform changes aligned to PIC strategic goals
• Collaborating with central change functions and delivery teams to support the successful implementation of changes that impact or depend on the investment platform ecosystem.
• Building and maintaining strong relationships with the external platform provider, managing issues, opportunities, and strategic alignment.

Knowledge, Skills, and Abilities

Experience working in a regulated (PRA or FCA) corporate environment in the Finance sector, (E.g. banking, asset management, insurance or hedge fund)

Technical

• Deep functional knowledge of our platforms Aladdin, Finbourne LUSID and/or Murex
• Business knowledge and engagement
• Technical problem-solving and change delivery
• Good working knowledge of various asset classes, including Fixed Income and Derivatives
• Strong working knowledge of investment processes and platforms (e.g. order management, portfolio construction, trading, compliance, settlements, reconciliations, corporate actions)
• Proven experience working with or within investment operations and front-office teams
• Experience delivering enhancements or solutions on investment platforms
• Track record of engaging with external vendors and internal teams to deliver change
• Experience translating business needs into system or process solutions

Personal

• A balance of strategic thinking and hands-on involvement, working closely with other teams to shape and deliver platform enhancements, support complex business needs, and respond to rapidly evolving regulatory and market demands
• Ability to build trusted relationships across business, technology, and change functions
• Strong analytical skills, attention to detail
• Strong organisational skills
• Strong communication skills
• Ability to organise work to meet deadlines
• Ability to work within defined procedures as recommended by functional teams
• Commercial judgement

DE&I at PIC

At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together.

Benefits

In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), study support with qualifications, a generous pension scheme and much more.