Inverness Banking Experience Advisor

2022 - Chief Operating Office; Inverness; On-site; GBP 26,000; Full time

Job summary

A leading mutual bank in the UK is seeking a Customer Consultant for their Inverness branch. In this role, you'll welcome and assist customers both in-person and digitally, offering a heartfelt service. Your communication skills and enthusiasm for customer needs are vital. This full-time position includes a salary of £25,250 per annum, benefits like private medical insurance, and opportunities for career advancement. Join a team that values inclusivity and community engagement.

Benefits

25 days holiday, increasing to 30

Private medical insurance

Pension plan

Performance-related bonus

Training and development

Flexible benefits scheme

Life assurance

Paid volunteering days

Qualifications

• Experience or passion for customer service.
• Curiosity to ask and find the best solutions.
• Ability to engage with diverse personalities.

Responsibilities

• Welcome customers to the branch.
• Educate customers on digital services.
• Resolve queries related to banking.

Skills

Customer service experience

Great communication skills

Flexible working approach

Enthusiasm for teamwork

Interest in digital technology

Tools

Microsoft Office

Job description

A leading mutual bank in the UK is seeking a Customer Consultant for their Inverness branch. In this role, you'll welcome and assist customers both in-person and digitally, offering a heartfelt service. Your communication skills and enthusiasm for customer needs are vital. This full-time position includes a salary of £25,250 per annum, benefits like private medical insurance, and opportunities for career advancement. Join a team that values inclusivity and community engagement.