Interim Head of Membership Engagement & Development

IOSH; Leicester; Hybrid; GBP 65,000; Full time

Job summary

A prominent safety and health organization seeks an Interim Head of Membership Engagement and Development for a 6-month contract. This role involves leading the membership engagement strategy, enhancing member experiences, and driving recruitment and retention initiatives. The ideal candidate will have a proven track record in membership services and strong leadership skills. A flexible hybrid working model is offered.

Benefits

Hybrid working

25 days annual leave plus bank holidays

Private medical insurance

Salary sacrifice pension scheme

Performance related pay scheme

Paid volunteering days

Employee Assistance Programme

Qualifications

• Proven track record of delivering impactful membership engagement and services.
• Solid understanding of professional standards, CPD, and ethical practice.
• Demonstrated success in turning strategy into action.
• Experience leading change in a membership-based organization.
• Confident leadership of a multidisciplinary team.

Responsibilities

• Lead the membership engagement and development strategy.
• Influence and negotiate to enhance member experience.
• Steer professional standards and CPD.
• Boost recruitment, retention, and progression.

Skills

Communication skills

Empathy for OSH professionals

Leadership

Analytical thinking

Job description

Job Title: Interim Head of Membership Engagement & Development (6 month contract)

Salary: Circa £65,000

Hours per week: 35

Immediate start preferred

Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work‑life balance, strategic success and fostering our collaborative culture. You'll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week. The remainder of your working hours will be undertaken from home. The successful applicant must have the pre‑existing right to both live, and to work in the UK.

Closing date: 30 November 2025

About The Role

IOSH is on the hunt for an Interim Head of Membership Engagement and Development for a 6‑month contract. You'll be the driving force behind the team that powers our membership experience, shaping how thousands of OSH professionals engage, grow and advance with IOSH. This is your chance to take the lead on our membership engagement and development strategy, working with brilliant colleagues across the organisation. From steering professional standards and CPD to boosting recruitment, retention and progression, you'll play a central role in making IOSH the go‑to career partner for every stage of our members' journey.

What You'll Bring

• Standout communication skills and the confidence to influence, negotiate and bring people along with you—internally and externally
• Real empathy and insight into what OSH professionals need to thrive throughout their membership journey
• Strong, motivational leadership with the ability to inspire a high‑performing team and collaborate effortlessly across a matrix environment
• Sharp analytical thinking to drive smart decisions and shape compelling business cases

Essential Criteria

• A proven track record of delivering impactful membership engagement and services—ideally on a global scale
• Solid understanding of professional standards, from CPD to Chartered status and ethical practice
• Demonstrated success in turning strategy into action and communicating clearly with diverse stakeholders
• Experience leading change and embedding best practice within a membership‑based organisation
• Confident leadership of a multidisciplinary team

What's in it for you?

• Hybrid working and flexibility to ensure a positive work‑life balance
• 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
• Private medical insurance and healthcare cash plan covered by IOSH
• Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
• Individual performance related pay scheme
• Up to five paid volunteering days per year
• Employee Assistance Programme to support you and your dependent's wellbeing

About Us

The Institution of Occupational Safety and Health (IOSH) is the world's Chartered body for safety and health professionals. We understand that diversity of thought, culture, perspective, and background is essential to our vision. We believe in creating a personal environment where everyone is treated as they wish to be treated. At IOSH, you can be yourself, no matter who you are. We are proud to be a disability confident employer, and are committed to offering an interview to disabled applicants who best meet the minimum essential criteria for the vacancy. Find out more about how we advocate for, and support health and safety professionals worldwide to create a safer and healthier world of work by visiting www.iosh.com.

How To Apply

To apply, you'll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below.

If you want to find out more about IOSH please visit our website. If you have any queries about the role or require any reasonable adjustments to support you with the recruitment process please reach out to [e-mail].

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.