Integrated Product Support Engineer

Babcock Mission Critical Services España SA.; Walsall; Hybrid; GBP 46,000 - 54,000; Full time

Job summary

A leading defence support company is seeking an Integrated Product Support Engineer to join their team either in Walsall, Bristol, or Plymouth with hybrid working options available. The role involves developing product support strategies and creating technical documentation. Ideal candidates should have experience in the defence sector, particularly as a Technical Author. Competitive compensation starts from £46,000 and benefits include a matched pension scheme, health consultations, and development opportunities.

Benefits

Matched contribution pension scheme

Annual health check

Employee share scheme

Special paid leave for reservists

Holiday Trading benefit

‘Be Kind Day’ for volunteering

Qualifications

• Proven experience as a Technical Author, preferably within the defence sector.
• Experience in strategic sparing studies and analysis.
• Familiarity with military specification documents.

Responsibilities

• Develop and implement integrated product support strategies.
• Create technical documents, manuals, guides, and training programmes.
• Conduct reliability and maintainability analyses.

Skills

Technical Author experience

Strategic sparing studies

Automotive industry experience

Defence contract experience

Military specification documents

Job description

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Integrated Product Support Engineer

Location: Walsall, GB, WS2 8LD; Bristol, GB, BS16 1EJ; Plymouth, GB, PL1 3JB

Onsite or Hybrid: OnSite

Job Title: Integrated Product Support Engineer

Location: Flexible, UK + Hybrid Working Arrangements

Compensation: From £46,000 + Benefits

Role Type: Full time / Permanent

Role ID: SF68422

Shape the future of defence supportability – join us as an Integrated Product Support Engineer.

At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as an Integrated Product Support Engineer which can be based at either our Walsall, Bristol or Plymouth sites.

The role

As an Integrated Product Support Engineer, you’ll have a role that’s out of the ordinary. You’ll be at the heart of ensuring that systems, products, and equipment are designed and managed for maximum supportability, maintainability, and sustainability throughout their lifecycle. This is a role where your expertise will make a real difference, not only to our engineering projects but to national security and the future of defence. You’ll also have the opportunity to grow your career through exposure to cutting‑edge projects and collaboration with industry experts.

Day‑to‑day you’ll be required to:

• Develop and implement integrated product support strategies.
• Produce, develop, and support the creation of technical documents, manuals, guides, and training programmes.
• Collaborate with subject matter experts, engineers, and product managers to ensure accuracy and clarity in all documentation.
• Conduct reliability, availability, and maintainability (RAM) analyses to enhance product support.
• Perform Failure Modes, Effects, and Criticality Analysis (FMECA) and Level of Repair Analysis (LORA).

The role can be based at either our Walsall, Bristol or Plymouth and the set working times are Monday to Friday, totalling 37.5 hours per week. Hybrid working patterns are available, and occasional travel to other Babcock and customer sites may be required.

Essential experience of the Integrated Product Support Engineer:

• Proven experience as a Technical Author, preferably within the defence sector.
• Strategic sparing studies and sparing analysis.
• Automotive industry experience.
• Defence contract experience.
• Experience of military specification documents.

Qualifications for the Integrated Product Support Engineer:

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels – GOV.UK (www.gov.uk).

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10‑days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock International

For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Application Guidance

Thank you for your interest in this opportunity. Early applications are encouraged, as we may close the advert ahead of the closing date if we receive a high volume of strong applicants.

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