Insurance Services Manager

Howells Solutions Limited; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An insurance trade association is seeking an Insurance Services & Compliance Manager to provide strategic leadership and manage client engagements. The role involves developing industry-specific content and ensuring compliance with regulatory standards. Candidates must have a strong background in the insurance sector and excellent communication skills. A competitive salary and benefits package will be provided, commensurate with experience.

Qualifications

• Proven experience in stakeholder engagement and relationship management.
• Ability to translate complex insurance issues into accessible insights.
• Experience in developing or managing insurance-related content.

Responsibilities

• Support the COO and Executive team in delivering business plans.
• Contribute to growth and retention across the industry.
• Design and manage a comprehensive Resource Library for stakeholders.
• Manage relationships with external Compliance Partners.
• Monitor regulatory developments relevant to clients.

Skills

Strong background in insurance

Understanding of regulatory frameworks

Stakeholder engagement

Excellent communication skills

Project management skills

Job description

About the Role

We have been appointed by an insurance trade association, who are looking for an Insurance Services & Compliance Manager to join their team.

Previous experience working within the Insurance industry is essential for this role.

Key Responsibilities

• Strategic Leadership: Support the COO and Executive team in delivering the Client's business plan and strategic objectives within agreed timescales. Develop and implement a comprehensive strategy to enhance industry knowledge, regulatory understanding, and professional standards across the client base. Provide expert regulatory guidance to end-users and internal teams to support operational excellence.
• Client Engagement and Value Creation: Contribute to the growth and retention of business across all tiers. Build and maintain strong relationships with key stakeholders across the Insurance industry. Translate industry and regulatory changes into practical insights, guidance, and learning opportunities for end-users. Collaborate with the Learning & Development Manager to deliver a structured programme of Insurance specific market-focused events, forums, and educational content.
• Insurance Content Development: Design and manage a comprehensive Resource Library, including templates, policy wordings, and contractual documents relevant to the insurance industry. Develop and maintain a Management Information (MI) reporting suite and market research library for internal and external use. Produce key materials and thought leadership content for use across digital channels, events, and external & Internal communications. Support the design and implementation of a Compliance Support section on the Client's website, ensuring accessibility and relevance for clients.
• Compliance and Governance: Manage the Client's relationship with its external Compliance Partner, ensuring performance and delivery align with contractual and strategic expectations. Monitor and map the UK, Republic of Ireland, and Gibraltar insurance markets, identifying regulatory and Industry developments relevant to clients. Contribute insight and recommendations to support continuous improvement of client services and value propositions.

Skills and Experience Required

• Strong background in an insurance organisation is essential for this position.
• In-depth understanding of regulatory frameworks, market trends, and insurance principles.
• Proven experience in stakeholder engagement, relationship management, and cross-functional collaboration.
• Excellent communication and presentation skills, with the ability to translate complex Insurance issues into accessible insights.
• Strong organisational and project management skills, with the ability to manage multiple initiatives simultaneously.
• Experience in developing or managing Insurance/General Agent specific content, learning materials, or compliance documentation is highly desirable.

Personal Attributes

• Commercially astute, with a strategic and solutions-focused mindset.
• Collaborative and relationship-driven, with excellent influencing skills.
• Detail-oriented and proactive, with a passion for professional standards and industry excellence.
• Confident communicator, comfortable engaging with senior stakeholders and regulatory bodies.

Package

A competitive salary and benefits package is offered, commensurate with experience.

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).

Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.