Insurance Customer Care Specialist

Shrewsbury Resourcing; Shrewsbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-respected Insurance Broker is seeking dynamic Insurance Advisors in Shrewsbury. This office-based role involves assisting residential customers with their insurance needs and maintaining strong customer relationships. Ideal candidates will have a passion for customer service, attention to detail, and at least 5 GCSEs including English and Maths. Competitive salary and excellent training is offered to help develop your career.

Benefits

Annual salary up to £30,000

22 days holiday, increasing to 27 days

Healthcare Cashplan

CII professional qualification funding

Enhanced maternity & paternity policies

Cycle to work loan scheme

Discount on gym membership

Access to personal health policies and insurance products

High street retailer discounts

Qualifications

• Passionate about customer service.
• Mature and confident.
• Organised with attention to detail.

Responsibilities

• Help residential customers with insurance requirements.
• Assist customers in branch and over phone/emails.
• Maintain and build customer relationships.
• Desk-based business development and insurance sales.

Skills

Customer service passion

Attention to detail

Teamwork

Confident and dynamic

Education

Minimum of 5 GCSEs including English & Maths grade 5 or 4 (B or C)

Job description

A well-respected Insurance Broker is seeking dynamic Insurance Advisors in Shrewsbury. This office-based role involves assisting residential customers with their insurance needs and maintaining strong customer relationships. Ideal candidates will have a passion for customer service, attention to detail, and at least 5 GCSEs including English and Maths. Competitive salary and excellent training is offered to help develop your career.