Insurance Client Service Trainer – Hybrid UK

Aon Corporation; United Kingdom; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading global risk management firm in the United Kingdom seeks a Client Service Trainer for a hybrid role. The ideal candidate will design and deliver impactful training within the insurance industry, championing the 70/20/10 learning model. This pivotal position fosters collaboration across teams in the UK and India, ensuring exceptional service delivery. Strong experience in client service, training delivery in regulated environments, and excellent communication skills are essential. The firm offers comprehensive benefits and a commitment to an inclusive workplace.

Benefits

Global Wellbeing Days

Comprehensive benefits package

Agile working environment

Qualifications

• Experienced Business Trainer with a background in insurance.
• Strong understanding of client service and client risk.
• Excellent presentation and facilitation skills.

Responsibilities

• Design and deliver engaging training on client risk.
• Maintain training materials reflecting ongoing changes.
• Identify training needs and develop solutions.

Skills

Business Trainer experience

Understanding of insurance

Excellent presentation skills

Adaptable in changing environments

Confident in cross‑functional teams

Job description

A leading global risk management firm in the United Kingdom seeks a Client Service Trainer for a hybrid role. The ideal candidate will design and deliver impactful training within the insurance industry, championing the 70/20/10 learning model. This pivotal position fosters collaboration across teams in the UK and India, ensuring exceptional service delivery. Strong experience in client service, training delivery in regulated environments, and excellent communication skills are essential. The firm offers comprehensive benefits and a commitment to an inclusive workplace.