Insurance Client Advisor - Service & Renewals

Prince Personnel; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A financial services firm in Telford is seeking a Client Advisor to provide excellent customer service and handle claims and renewals. Ideal candidates are dynamic, with strong interpersonal skills and preferably some experience in the insurance sector. The position offers £12.50 per hour and permanent employment, emphasizing teamwork and delivering high-quality service. Apply within 72 hours to ensure consideration.

Qualifications

• Experience in the insurance or financial sector is preferable but not essential.
• Comfortable juggling a busy workload while maintaining high service quality.
• Passionate about providing clients with a fantastic customer experience.

Responsibilities

• Providing clients with an excellent customer service experience.
• Handling claims and renewals while advising customers.
• Working to targets and deadlines in a team-oriented environment.

Skills

Strong interpersonal skills

Communication skills

Relationship building abilities

Pro‑active

Strong IT Literacy

Education

Minimum requirement of Grade C or equivalent in Maths and English

Tools

Customer Relationship Management Systems

Job description

A financial services firm in Telford is seeking a Client Advisor to provide excellent customer service and handle claims and renewals. Ideal candidates are dynamic, with strong interpersonal skills and preferably some experience in the insurance sector. The position offers £12.50 per hour and permanent employment, emphasizing teamwork and delivering high-quality service. Apply within 72 hours to ensure consideration.