Insurance Claims Specialist: Cross-Class & Client Advocate

Time Recruitment Solutions Ltd; Calverley; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

A vibrant insurance company in Leeds seeks a confident Claims Handler to manage a diverse portfolio of claims including motor, property, and professional indemnity. You will provide empathetic support to clients, negotiate settlements, and ensure compliance with industry standards. Ideal candidates will have proven claims handling experience, excellent interpersonal and communication skills, and familiarity with Acturis and Microsoft Office. This role offers a salary between £28,000 - £40,000, along with benefits like health plans and hybrid working options.

Benefits

Medicash health plan

Income Protection and Life Insurance

Employee discount portal

Cycle to work scheme

Pension plan (5% employee / 3% employer contribution)

Qualifications

• Proven experience in claims handling, preferably in a broker or similar environment.
• Strong interpersonal and communication skills, with a friendly and confident demeanor.
• Detail-oriented with excellent documentation skills.
• Ability to thrive in a fast-paced, collaborative setting.

Responsibilities

• Handle cross-class claims from start to finish.
• Serve as the trusted voice for clients, ensuring fair outcomes.
• Collaborate with insurers and third parties to secure optimal settlements.
• Maintain accurate records and ensure compliance with industry standards.
• Deliver responsive and empathetic support to clients.

Skills

Claims handling

Interpersonal skills

Communication skills

Document management

Problem-solving

Client advocacy

Tools

Acturis

Microsoft Office

Job description

A vibrant insurance company in Leeds seeks a confident Claims Handler to manage a diverse portfolio of claims including motor, property, and professional indemnity. You will provide empathetic support to clients, negotiate settlements, and ensure compliance with industry standards. Ideal candidates will have proven claims handling experience, excellent interpersonal and communication skills, and familiarity with Acturis and Microsoft Office. This role offers a salary between £28,000 - £40,000, along with benefits like health plans and hybrid working options.