Insulin Pump / Hybrid Closed Loop Coordinator

Royal Cornwall Hospitals Trust; Truro; On-site; GBP 23,000 - 31,000; Full time

Job summary

A prominent healthcare provider in Truro is seeking an organised and proactive Insulin Pump Administrator to support the diabetes service. This role involves managing insulin pump orders, maintaining records, and coordinating with clinicians and patients. Candidates should possess excellent communication skills, attention to detail, and experience in NHS administration. The role promises full training and contributes to improving patient care within an established healthcare team.

Qualifications

• Must be computer literate with experience in using spreadsheets and databases.
• Experience in NHS administration is required.

Responsibilities

• Manage insulin pump orders and maintain accurate records.
• Coordinate with clinicians and patients regarding diabetes services.

Skills

Excellent communication skills

Attention to detail

Ability to work in a fast-paced environment

Knowledge of medical terminology

Education

Good Standard of Education including GCSE Maths and English

AMSPAR Medical Secretary Diploma

RSA III Audio-Typing or equivalent experience

Tools

Spreadsheets

Databases

Job description

Insulin Pump / Hybrid Closed Loop Coordinator

We are seeking an organised and proactive individual to join our team as an Insulin Pump Administrator at Royal Cornwall Hospital. This role involves supporting the diabetes service by managing insulin pump orders, maintaining accurate records, and coordinating with clinicians and patients.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work efficiently in a fast‑paced healthcare environment. Previous experience in administration and familiarity with medical terminology would be an advantage, but full training will be provided.

If you are passionate about improving patient care and enjoy working as part of a dedicated team, we would love to hear from you.

Main duties of the job

The post holder will have:

• Knowledge of service improvement/ planning
• Extensive NHS experience at a senior level
• Experience of capacity and demand planning and monitoring activity
• Proven knowledge of the national screening Quality Assurance specifications
• Strong and effective leadership acting as an exemplary role model for the team
• Ability to interpret and implement national and local policies and procedures and write, implement and evaluate departmental protocols to reflect changing service needs
• Robust knowledge of all aspects of waiting list management, including RTT and national cancer targets
• Ability to manage, organise and prioritise a broad range of complex activities and make adjustments to the screening programme to ensure key performance targets are met

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people and employ approximately 6,700 staff with a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles.

We are continually developing our clinical services and facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation. Royal Cornwall Hospitals NHS Trust is a research active organisation.

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right‑hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Person Specification

Qualifications

• Good Standard of Education including GCSE Maths and English
• AMSPAR Medical Secretary Diploma
• RSA III Audio‑Typing or equivalent experience

Experience

• Computer Literate with experience of spreadsheets and databases
• Experience working as a secretary or administrator within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.