Insights Manager

Behaviorally; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading market research firm in Greater London is seeking an experienced research manager to oversee project execution while mentoring junior team members. The role involves interacting with clients, ensuring quality deliverables, and using emerging technologies to enhance research design. Candidates should have strong market research experience, excellent communication skills, and a background in training teams. The position offers a hybrid work model with competitive salary and performance bonuses.

Benefits

25 Days Holiday Pay

Health and wellness benefits

Pension Scheme Enrollment

Company-sponsored team events

Qualifications

• 4+ years of market research experience required.
• Ability to manage multiple projects simultaneously is crucial.
• Proven experience in consulting and interfacing with clients.

Responsibilities

• Oversee end-to-end research execution ensuring timelines and budgets are met.
• Mentor and support junior team members for professional development.
• Translate insights and present compellingly, linking results to client strategy.

Skills

Market research experience

Training and mentoring

Client interface

Communication skills

Creative thinking

Digital research platforms

Education

Bachelor's degree in Marketing or related discipline

Graduate degree in marketing research or consumer behavior

Tools

Digital analytics tools

Research platforms

Job description

Why This Role is Exciting

At Behaviorally, you’ll do more than manage research—you’ll help shape the future of how global brands understand and influence shopper behavior.

This role offers:

• Future-Ready Focus: Build expertise in emerging tools and technologies—like AI-enabled research platforms and automation—to help shape how insights teams evolve in a data-rich, tech-enabled future.
• High-Impact Work: Collaborate with some of the world’s largest brands, solving complex challenges and driving measurable business growth.
• Career Growth & Advancement: Clear opportunities for promotion, mentorship, and personalized training.
• Supportive Team Environment: You’ll join bright, curious, and collaborative colleagues who are as committed to your success as they are to our clients.
• Flexibility & Balance: Hybrid work model (2–3 days per week in-office), annual bonus incentives, and unlimited paid time off.
• Recognition & Culture: From employee recognition programs to company-sponsored events, your contributions will always be seen and celebrated.

Who We Are

At Behaviorally, we’re reshaping the way the world’s top brands understand and influence consumer decisions at the point of purchase. With deep behavioral expertise combined with cutting edge technology, we guide clients across retail and CPG landscapes through complex shopper journeys—both online and offline. We help leading FMCG/CPG companies boost sales with effective packaging and shopper strategies. Our PackPower Score™ is the industry standard metric for packaging design, linking directly to sales to predict pack performance.

What You Will Do as a Key Member of Our Team

• Oversee end-to-end research execution (Quant, Qual) from kick-off through delivery, ensuring timelines, budgets, and objectives are met.
• Ensure quality across all deliverables by reviewing questionnaires, guides, data outputs, and reports to drive continuous improvement.
• Translate findings into clear, actionable insights and present them compellingly—demonstrating methodological knowledge and linking results directly to client strategy.
• Mentor and support junior team members, fostering professional development and ensuring the highest quality standards.
• Coordinate with internal teams and external vendors to keep initiatives on track, while setting up projects in internal systems and briefing execution teams.
• Participate in client calls to advise on solutions and ensure projects deliver actionable outcomes.
• Proactively engage client contacts by sharing updates (e.g., industry news, new methodologies) and maintaining strong relationships.
• Leverage emerging technologies and AI-enabled tools to enhance research design, data synthesis, and storytelling.
• Champion a commercial mindset—linking insights recommendations to business impact, client growth, and measurable ROI.
• Collaborate cross-functionally to explore new subscription and platform-based insights offerings that scale across clients and categories.

Desired Skills and Experience

• 4+ years of market research experience and/or a graduate degree in marketing research, consumer behavior, or a related field
• Bachelor’s degree in Marketing, Social Sciences, or related discipline
• Ability to manage multiple projects simultaneously
• 2+ years of experience training and mentoring teams
• Proven experience consulting and interfacing with clients
• A flair for building and nurturing relationships with clients and internal stakeholders
• Excellent verbal and written communication skills
• Ability to think creatively and strategically
• Strong detail orientation with the ability to manage multiple work streams
• Natural curiosity and a can-do attitude
• Curiosity about emerging technologies and AI, with the ability to evaluate their relevance and impact (no coding required).
• Comfort with digital research platforms, dashboards, and analytics tools for interpreting and communicating data-driven findings.
• Experience working in or with subscription-based data or SaaS environments is a plus.

What You’ll Enjoy as Part of the Team

We know people do their best work when they feel trusted, supported, and valued. That’s why our benefits go beyond the basics:

• 25 Days Holiday Pay – your time matters
• Hybrid work flexibility – 3 days onsite at our London UK office
• Competitive salary with performance bonus opportunities
• Health and wellness benefits
• Pension Scheme Enrollment
• Ongoing training, mentorship, and development opportunities
• Company-sponsored team events, recognition programs, and celebrations

Core Competencies for Future Growth

• Technology Fluency – Demonstrates curiosity and comfort with AI, automation, and data visualization tools that enhance insights delivery.
• Commercial Mindset – Links research outcomes to client growth, retention, and ROI.
• Adaptability & Continuous Learning – Stays ahead of new tools, methods, and technologies in a fast-changing insights environment.
• Collaboration & Influence – Partners across teams to embed insights into strategic decisions and client actions.

Our Ethical Commitment to You

At Behaviorally, we are committed to a work environment that is inclusive and free of discrimination. We are proud to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status, or any other factors prohibited by law.