Insight Analyst

Richmond Villages; Salford; Hybrid; GBP 42,000; Full time

Job summary

A leading health insurer is seeking an experienced Insight Analyst to join our team in Salford with hybrid working options. The ideal candidate will collect and analyse research to inform product development, utilizing strong analytical skills and data visualisation tools such as Power BI. You will be responsible for designing and conducting research, reporting findings, and driving innovation through actionable insights. This role offers a competitive salary of £41,900 DOE and a wide range of benefits including health insurance and a performance-based bonus.

Benefits

25 days holiday, increasing with service

Bupa health insurance

Enhanced pension plan and life insurance

Annual performance-based bonus

On-site gyms or local discounts

Various other benefits

Qualifications

• Experience in data analysis and visualisation tools.
• Ability to present complex findings clearly.
• Strong understanding of customer needs and the healthcare market.

Responsibilities

• Design and conduct research to gather consumer data.
• Analyse data to identify patterns and insights.
• Create reports and presentations for stakeholders.
• Monitor market trends and analyze competitor activity.
• Collaborate cross-functionally to inform product design.
• Translate insights into opportunities for new products.

Skills

Analytical skills

Data analysis and visualisation tools (e.g., Power BI)

Qualitative and quantitative research methodologies

Excellent communication skills

Customer centricity

Knowledge of agile methodologies

Proficiency in MS Office (PowerPoint, Excel, Word)

Organised and proactive

Education

Degree in market research, behavioural science, data science, or related fields

Tools

Power BI

MS Office

Job description

Job Description

Insight Analyst – Bupa Place, Salford (also locations at Brighton, London, Staines, Leeds) – Permanent – Hybrid working options – Full Time (37.5 hours per week)

Salary £41,900 DOE and location + Fantastic Benefits

About The Role

We're looking for a data‑driven Insight Analyst to join our team and help shape the future of our products and services. In this role, you'll collect, analyse and synthesise research to uncover customer needs and market opportunities. Your insights will inform innovation priorities and guide product development decisions.

What You’ll Do

• Design and conduct research: surveys, focus groups, interviews and market research to gather consumer data.
• Analyse data: use statistical and analytical tools to identify patterns and actionable insights.
• Report and present findings: create clear, compelling reports and presentations for stakeholders.
• Monitor market trends: stay ahead of competitor activity and consumer behaviour.
• Collaborate cross‑functionally: ensure insights inform product discovery and design.
• Drive innovation: translate insights into opportunities for new products and propositions, prioritise initiatives and inform their design.
• Maintain insight repository: keep our centralised database up to date and accessible.

What We’re Looking For

• Strong analytical skills with experience in data analysis and visualisation tools (e.g., Power BI).
• Expertise in qualitative and quantitative research methodologies.
• Excellent communication skills to present complex findings clearly.
• Business acumen and ability to turn insights into actionable recommendations.
• Customer centricity and understanding of the healthcare market.
• Knowledge of agile methodologies and human‑centred design principles.
• Degree or equivalent experience in market research, behavioural science, data science, or related fields.
• Proficiency in MS Office (PowerPoint, Excel, Word).
• Organised, proactive and able to manage multiple projects in a fast‑paced environment.
• Passion for using data insights to improve customer experience.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical to financial, social and environmental wellbeing. We support flexible working and have a range of family‑friendly benefits.

• 25 days holiday, increasing through length of service, with option to buy or sell.
• Bupa health insurance as a benefit in kind.
• An enhanced pension plan and life insurance.
• Annual performance‑based bonus.
• On‑site gyms or local discounts where no on‑site gym is available.
• Various other benefits and online discounts.

Why Bupa?

We’re a health insurer and provider with no shareholders – our customers are our focus. Our people are all driven by the same purpose: helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, champion diversity and strive to represent the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. We offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role and provide reasonable adjustments as part of our recruitment process.