Infrastructure Engineer

prosource.it; Aberdeen City; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A professional services provider in Aberdeen is seeking a skilled Infrastructure Engineer to manage operational support and projects in a global enterprise environment. The ideal candidate has proven experience in Windows Server, VMware, Active Directory, and Azure. You will resolve complex issues, engage stakeholders, and ensure infrastructure solutions are aligned with best practices. A competitive salary and benefits including health insurance and support for professional development await the right candidate.

Benefits

Company Pension Scheme

Private Medical & Dental Insurance

Group Income Protection

Cycle to Work Scheme

Electric Car Salary Sacrifice Scheme

Qualifications

• Proven experience supporting enterprise infrastructure.
• Hands-on experience deploying infrastructure technologies.
• Strong communication skills for stakeholder engagement.

Responsibilities

• Serve as a 3rd line escalation point for complex infrastructure-related issues.
• Lead or contribute to the technical planning and execution of infrastructure projects.
• Create and maintain operational support documentation.

Skills

Windows Server

VMware

Active Directory

Azure

Linux

Citrix

Analytical skills

Communication

Education

Relevant certifications (e.g., Microsoft Azure, VMware, Citrix, Linux)

Tools

Microsoft Azure IaaS

NetApp storage solutions

Dell EMC Isilon

Job description

2668 – Infrastructure Engineer, Aberdeen

We’re looking for a skilled Infrastructure Engineer with proven experience in Windows Server, VMware, Active Directory, and Azure to join our team in Aberdeen. The role involves providing both operational support and contributing to infrastructure projects within a global enterprise environment.

What you’ll do

• Serve as a 3rd line escalation point for complex infrastructure-related issues, ensuring swift and effective resolution
• Prioritise and manage incidents with a focus on minimising business impact and maintaining service continuity
• Monitor and respond to system events and alerts, proactively identifying potential issues before they escalate
• Lead or contribute to the technical planning and execution of infrastructure projects, ensuring alignment with business and IT strategies
• Investigate and resolve recurring problems, performing root cause analysis to prevent future incidents
• Create and maintain high-quality documentation, including operational support guides, and participate in peer reviews to ensure accuracy and consistency
• Ensure infrastructure services remain secure and up to date by maintaining patch and security baselines
• Design, recommend, and implement infrastructure solutions that are scalable, secure, and aligned with best practices
• Act as a technical authority, providing governance and oversight for infrastructure-related change activities
• Collaborate with external vendors, ensuring service levels are met and technical issues are resolved efficiently

What to bring

• Proven experience supporting enterprise infrastructure, ideally within the Oil & Gas sector or other complex environments
• Strong communication and stakeholder engagement skills, with confidence liaising across all levels including Senior Leadership
• Hands-on experience deploying and managing infrastructure technologies across hybrid environments (on-premises and cloud)
• Technical proficiency in core enterprise platforms, including:
• Microsoft Windows Server (latest versions)
• VMware vSphere and virtualization technologies
• Active Directory and identity management
• Citrix (VDI, remote access solutions)
• Desirable experience with modern and scalable technologies, such as:
• Linux (Red Hat, Ubuntu, etc.)
• NetApp storage solutions
• Dell EMC Isilon (legacy support)
• Microsoft Azure IaaS and cloud migration projects
• Understanding of cybersecurity principles and best practices, with a proactive approach to risk mitigation
• Strong analytical skills, including root cause analysis and resolution of business-critical incidents
• Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development
• Self-motivated and proactive, with the ability to work independently and collaboratively
• Familiarity with ITIL frameworks and service management processes
• Relevant certifications (e.g., Microsoft Azure, VMware, Citrix, Linux) are highly advantageous

What You’ll Get in Return:

For employees, we’re committed to recognising and rewarding hard work. Our competitive salary and benefits package includes; Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development. If you choose to self-study in your own time, we’ll fund your study materials and exam fees — and once you pass, you’ll receive an incentive bonus.

How to Apply

We’re committed to creating an inclusive and accessible recruitment process. If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know — we’re happy to support you.

Please note: All offers of employment will be subject to background checks and confirmation of the right to work in the UK.

Location: Aberdeen (Hybrid working available)

Apply now to be part of a team that values initiative, collaboration, and continuous improvement; [e-mail]

About us

prosource.it is a professional services provider in technology. Established as a traditional provider of managed IT services, prosource.it has evolved with industry and the rapid pace of change within the technology sector. We recognise the importance of people and business process in the successful adoption of technology and change. Our readiness to embrace and apply change comes from our people and we offer a variety of business services across the lifespan of successful technological deployment and adoption. We are a people centred business with a global workforce of 500 plus staff and contractors.

Our values are central to what we do and how we do it. We feel they are simple and easy to relate to and we are always looking to welcome new people to the team who share our vision and values. We pride ourselves on being easy to deal with, agile and accepting of change across a wide range of challenging and rewarding roles. We are a team of ‘can do’ and ‘how can I help’ individuals committed to teamwork, partnership, service excellence and delivery.

www.prosource.it