Information Technology Project Engineer

ZipRecruiter; Wigan; On-site; GBP 40,000 - 50,000; Full time

Job summary

A Managed Service Provider is seeking an experienced IT Project & Support Engineer in Wigan. This role focuses on project delivery, managing complex technical issues, and involves both client site visits and office work. Candidates should have extensive MSP experience, knowledge of Microsoft Azure and Office 365, and strong networking skills. Competitive salary of £40,000-£50,000 offered, with a supportive culture fostering innovation.

Benefits

25 days holiday

Collaborative team environment

Access to latest technologies

Supportive culture

Qualifications

• Proven experience in a Managed Service Provider environment.
• Practical knowledge of Microsoft Azure and Office 365.
• Strong knowledge of network infrastructure including firewalls, LAN/WAN and routing.
• Hands-on experience with Hyper-V and VMware.

Responsibilities

• Lead projects across networking and virtualisation.
• Configure and maintain cloud solutions.
• Deliver workplace platform rollouts such as Microsoft 365.
• Act as a point of escalation from the 1st/2nd Line.
• Create detailed technical documentation for clients.

Skills

Experience in MSP environment

Knowledge of Microsoft Azure

Knowledge of Office 365

Understanding of network infrastructure

Experience with virtualisation platforms

Job description

Overview

Role: IT Project & Support Engineer (3rd Line)

Location: Wigan

Salary: £40,000-£50,000

Working Pattern: On-site

A driving licence is essential for this role.

A Managed Service Provider is looking for an experienced Engineer to join their team, acting as the key point of escalation for complex issues and taking charge of project delivery. This role is highly technical and hands-on, involving client site visits as well as office-based work. Unlike typical support roles, this position focuses mainly on managing and implementing projects.

Key Responsibilities

• Lead on projects across networking & virtualisation.
• Configure and maintain cloud solutions.
• Coordinate and deliver workplace platform rollouts such as Microsoft 365, Teams, Intune, and related cloud applications.
• Act as a point of escalation from the 1st/2nd Line.
• Create clear, detailed technical documentation for internal teams and client handovers.

Key Skills & Experience

• Proven experience working within an MSP environment is essential.
• Practical knowledge of Microsoft Azure and Office 365.
• Strong knowledge of network infrastructure, including firewalls, LAN/WAN, VLAN, VPNs, routing and switching.
• Hands-on experience with virtualisation platforms such as Hyper-V and VMware.

Benefits

• 25 days holiday (excluding bank holidays).
• Small, collaborative team environment.
• Opportunities to work with the latest technologies.
• Supportive culture that encourages innovation and fresh ideas.

If you are interested, please apply now.