Information Governance Officer

www.healthjobsuk.com - jobboard; Greater London; On-site; GBP 37,000 - 46,000; Full time

Job summary

A prominent NHS foundation trust in London is looking for an Information Governance Officer to support their Information Governance strategy. This position will involve managing data protection compliance, responding to IG enquiries, and supporting FOI requests. Candidates should have a first degree or equivalent experience and knowledge of key legislation. The role promises professional development along with various employee benefits in a community-focused environment.

Benefits

Competitive salary including high-cost area supplement

Membership of the NHS Pension Scheme

24/7 independent counselling support

Career-long learning and development opportunities

Access to NHS and Blue Light discount schemes

Free Pilates classes

Qualifications

• Experience working in an Information Governance role.
• Knowledge of the Data Security & Protection Toolkit.
• Experience in undertaking audits.

Responsibilities

• Manage day-to-day operational enquiries regarding Information Governance.
• Support Freedom of Information (FOI) processes.
• Conduct Data Security Awareness training sessions.

Skills

Excellent organisational skills

Strong communication abilities

Knowledge of legislation regarding Data Protection

Education

First degree or equivalent experience in Information Governance

Job description

Employer Moorfields Eye Hospital NHS Foundation Trust Employer type NHS Site Kemp House Town London Salary £37,259 - £45,356 per annum, incl HCAS Salary period Yearly Closing 15/02/2026 23:59

Information Governance Officer

NHS AfC: Band 5

YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people’s sight matters—and so do the people who make it possible.

For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world‑class eye health, sustainably and at scale.

From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

Job overview

We are seeking a proactive and detail‑focused Information Governance Officer to join our Information Governance (IG) team at Moorfields. This is an exciting opportunity to support the delivery of the Trust’s Information Governance strategy, ensuring we meet our data protection, security, and compliance obligations across the organisation.

You will play a key role in responding to IG enquiries, supporting Freedom of Information (FOI) processes, maintaining IG records and systems, and assisting with Data Security & Protection Toolkit requirements. This role is ideal for someone with excellent organisational skills, strong communication abilities, and an interest in developing their career within information governance and data protection.

Main duties of the job

This post will be responsible for managing the day‑to‑day operational enquiries within the organisation against compliance against Information Governance/Data Protection.

Monitor, co‑ordinate and process all requests against the Freedom of Information Act and Environmental Information Regulations and the Trust’s procedure for dealing with requests for information.

To deliver Data Security Awareness training sessions to the organisation where required.

To support the Information Governance team with the production and collection of evidence for the annual Data Security & Protection Toolkit.

Undertake audit activity in relation to information governance.

Deputise for the Information Governance Compliance Officer as and when required.

Support the IG team with identifying data flows, information assets and associated risks.

Provide the IG secretarial function including arranging meetings, minuting and note taking.

Support the IG team with administrative support as required.

Working for our organisation

What’s in it for You?

At Moorfields, we invest in you—your growth, your wellbeing, your future.
You’ll join a flexible, supportive organisation offering:

• Competitive salary (including high‑cost area supplement)
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career‑long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Detailed job description and main responsibilities

• Act as the first point of contact for information Governance enquiries, some of which will be of a confidential nature, referring enquirers onward where appropriate.
• Assist with the production and collation of evidence to support compliance with the Data Security & Protection Toolkit.
• Monitoring and co‑ordination of requests received to meet the requirements of the Freedom of Information Act 2000, create performance reports of activity and escalate to the Information Governance Manager where issues occur in line with the FOI process.
• Promote and raise staff awareness of information Governance by working with the Information Governance Manager and other team members to plan, organise and deliver training programmes to staff at all levels of the organisation. This may include staff induction, mandatory training – including face to face and e‑learning – and ad‑hoc training.
• Create FOI performance reports against key performance indicators for the SIRO, Head of Information Governance and Information Governance Committee.
• Assist the IG team in ensuring policies, procedures and learning materials are updated and maintained.
• Assist the Trust’s Information Asset Owner and Information Asset Administrators in their role by providing access to training and systems. Supporting maintenance of data flow mapping and Information Asset Management.
• Responsible for ordering and receiving stock for the IG department.
• Provide support for the Trust’s Information asset management platform and keep entries regularly updated.
• Maintain and log Information Governance and Caldicott enquiries and keep the team’s knowledge management database up to date.
• Support the team with Information Governance incident investigations where required.
• Monitor and update the Information Governance intranet pages.
• Day to day responsibilities will also include organising logistical arrangements for events, briefings, meetings, and workshops and ensuring IG team members receive effective and efficient support to assist in the delivery of their work.
• To support the co‑ordination of information asset management including Data Protection Impact Assessments for new and existing systems/processes involving processing of personal data and organise meetings as appropriate.
• Plan, organise and coordinate the Information Committee Governance meetings. Preparing, collating and distributing meeting papers, maintaining action trackers, and taking minutes.
• Provide administrative support to the Head of Information Governance.
• Attend meetings on behalf of the Information Governance team as required.
• The post holder must be able to work autonomously and without direct supervision and report and be accountable to their line manager. To work independently, the post holder must be creative, proactive, use initiative, and prioritise their own workload with conflicting deadlines.
• Ability to travel to and from City Road to Moorfields satellite sites to undertake the above.

Person specification

Experience

• First degree or equivalent experience of working in an Information Governance role.
• Knowledge of key legislation especially the Data Protection Act 2018 Compliance.
• Knowledge of the Data Security & Protection Toolkit.
• Experience of working in the field of information Governance or similar governance/compliance area.
• Experience of undertaking audits.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.

Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under‑represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity respect and to deliver above and beyond.

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work‑life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at [e-mail].

https://www.moorfields.nhs.uk/work-for-us

Employer certification / accreditation badges

Name Insiya Taibjee Job title Information Governance Manager Email address [e-mail] Telephone number 07928 679 648 Additional information Jonathan McKee Head of Information Governance [e-mail]