Information Governance Administrator

NHS; Stevenage; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization is seeking an Information Governance Administrator to manage Subject Access Requests and support compliance with UK GDPR regulations. This temporary contract offers hybrid working with flexibility across multiple sites, ideal for someone organized and capable of handling sensitive information. You will play a vital role in promoting a strong governance culture while coordinating internal processes and liaising with stakeholders. Join a leading organization committed to providing effective patient-centered care and build your career in information governance.

Benefits

Flexible working hours

Professional development opportunities

Qualifications

• Experience working in an information governance or data protection environment.
• Strong understanding of Subject Access Requests and individual data rights.
• Excellent attention to detail and organisational skills.
• Confident communicator able to engage with internal and external stakeholders.
• Ability to manage highly sensitive and confidential information appropriately.
• Strong IT skills including Microsoft Office.

Responsibilities

• Manage and coordinate the full lifecycle of Subject Access Requests.
• Coordinate internal record searches and support final SAR responses.
• Liaise with requesters and escalate risks as required.
• Support breach reporting and governance oversight.
• Update and maintain information governance policies and documents.

Skills

Experience in information governance

Understanding of Subject Access Requests

Attention to detail

Strong communication skills

Ability to handle sensitive information

Strong IT skills

Tools

Microsoft Office

Job description

Temporary contract with potential to extend 3 to 4 days per week. Hybrid working with flexibility across Mountain Healthcare sites. This is an exciting opportunity to join Mountain Healthcare at a time of continued growth and increasing focus on data protection and information governance. As Information Governance Administrator you will play a vital operational role supporting compliance with UK GDPR data protection legislation and NHS information governance standards. You will sit at the heart

Main duties of the job

• Managing and coordinating the full lifecycle of Subject Access Requests
• Acknowledging requests issuing consent forms and chasing identification and supporting documentation
• Coordinating internal record searches and supporting the production of final SAR responses
• Liaising with requesters and escalating risks where required
• Monitoring SAR performance and chasing overdue actions
• Data Breach Management
• Supporting the review of data breach assessment forms
• Coordinating breach meetings and documenting outcomes
• Tracking actions following breach investigations and escalating risks where appropriate
• Supporting breach reporting and governance oversight
• Information Governance Documentation and Compliance
• Updating and maintaining information governance policies and supporting documents
• Supporting Information Sharing Agreements and Data Protection Impact Assessments
• Issuing ISA and DPIA templates and providing administrative support to the review process
• Maintaining Information Asset Registers and Information Flow Records
• Assisting with the production of Information Governance reports
• DSPT and NHS Compliance
• Providing administrative support to the Data Security and Protection Toolkit
• Coordinating DSPT meetings chasing actions and maintaining audit evidence
• Supporting internal assurance activity and governance reporting
• Stakeholder Engagement and Culture
• Working closely with the Information Governance Manager and Data Protection Officer
• Liaising with senior stakeholders and escalating concerns as required
• Promoting a positive information governance culture across the organisation
• Providing guidance to internal teams on information governance processes

About us

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Job responsibilities

About the Role Information Governance Administrator Temporary contract with potential to extend 3 to 4 days per week Hybrid working with flexibility across Mountain Healthcare sites. This is an exciting opportunity to join Mountain Healthcare at a time of continued growth and increasing focus on data protection and information governance. As Information Governance Administrator you will play a vital operational role supporting compliance with UK GDPR data protection legislation and NHS information governance standards. You will sit at the heart of the organisation's information governance activity, working closely with the Information Governance Manager and Data Protection Officer to ensure a strong compliant and proactive governance culture is embedded across the business. This role is ideal for someone who is highly organised confident handling sensitive information and looking to build a long term career within information governance.

• Managing and coordinating the full lifecycle of Subject Access Requests
• Acknowledging requests issuing consent forms and chasing identification and supporting documentation
• Coordinating internal record searches and supporting the production of final SAR responses
• Liaising with requesters and escalating risks where required
• Monitoring SAR performance and chasing overdue actions
• Data Breach Management
• Supporting the review of data breach assessment forms
• Coordinating breach meetings and documenting outcomes
• Tracking actions following breach investigations and escalating risks where appropriate
• Supporting breach reporting and governance oversight
• Information Governance Documentation and Compliance
• Updating and maintaining information governance policies and supporting documents
• Supporting Information Sharing Agreements and Data Protection Impact Assessments
• Issuing ISA and DPIA templates and providing administrative support to the review process
• Maintaining Information Asset Registers and Information Flow Records
• Assisting with the production of Information Governance reports
• DSPT and NHS Compliance
• Providing administrative support to the Data Security and Protection Toolkit
• Coordinating DSPT meetings chasing actions and maintaining audit evidence
• Supporting internal assurance activity and governance reporting
• Stakeholder Engagement and Culture
• Working closely with the Information Governance Manager and Data Protection Officer
• Liaising with senior stakeholders and escalating concerns as required
• Promoting a positive information governance culture across the organisation
• Providing guidance to internal teams on information governance processes

Essential Skills

• Experience working in an information governance or data protection environment
• Strong understanding of Subject Access Requests and individual data rights
• Excellent attention to detail and organisational skills
• Confident communicator able to engage with internal and external stakeholders
• Ability to manage highly sensitive and confidential information appropriately
• Strong IT skills including Microsoft Office

Desirable

• Experience within healthcare or an NHS aligned organisation
• Understanding of Data Security and Protection Toolkit requirements
• Experience supporting DPIAs, ISAs and data breach management

About Company

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference. Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector. DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Person Specification

Qualifications

• Experience working in an information governance or data protection environment
• Strong understanding of Subject Access Requests and individual data rights
• Excellent attention to detail and organisational skills
• Confident communicator able to engage with internal and external stakeholders
• Ability to manage highly sensitive and confidential information appropriately
• Strong IT skills including Microsoft Office
• Experience within healthcare or an NHS aligned organisation
• Understanding of Data Security and Protection Toolkit requirements
• Experience supporting DPIAs, ISAs and data breach management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.