Information Governance Administrator

Portsmouth Hospitals University NHS Trust; Portsmouth; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider is seeking motivated individuals to join their Information Governance Team in Portsmouth. This role involves administrative support, ensuring compliance with information governance regulations. Candidates should have strong skills in Microsoft Office and effective communication. A G.C.S.E (or equivalent) in English and Maths, as well as an NVQ Level 3, are required. This full-time position offers a salary ranging from £24,937 to £26,598 on a fixed-term contract for 6 months.

Benefits

On-site nursery

Access to Wellness Centre

Free Beach Hut access

Staff networks and support

Qualifications

• Strong administration skills to support the Information Governance Team.
• Practical experience with Microsoft Office applications like Word and Excel.
• Excellent verbal and written communication skills.

Responsibilities

• Provide administrative support to the Information Governance Team.
• Process Subject Access and Freedom of Information Requests.
• Liaise with clinical services for correct application of exemptions.

Skills

Microsoft Office

Communication

Administration

Education

G.C.S.E (or equivalent) grade 4 in English and Maths

NVQ Level 3 (or equivalent)

Job description

Our vision for Single Corporate Services

Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.

This vacancy is part of the Single Corporate Services Division.

Why are we changing the way we deliver Corporate Services?

Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.

The Vision For Our Single Corporate Services Is To

• Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
• Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
• Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
• Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
• Improve learning and development opportunities and sharing best practice, upskilling both Trusts.
• Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.
• Build resilience for individuals and our teams.

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi‑site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job Description

Location: Queen Alexandra Hospital, Cosham, PO6 3LY

Band: 3 Salary £24,937 – £26,598 per annum

Hours: Full Time 37.5 per week; Part‑Time hours available (part‑time hours to be agreed locally)

Contract Type: Fixed Term contract for 6 months

Do you enjoy a challenge? Do you have a keen eye for detail with strong administration skills? Do you want to play a key role in the provision of health records and information? If so, we are seeking enthusiastic and highly motivated individuals to join our expanding Information Governance Team.

Your role will be to ensure both Trusts meet their legal and regulatory obligations associated with information governance and to ensure that there are robust arrangements in place to continue to be well‑led organisations. This includes assurance and escalation as necessary.

Key Responsibilities

• Provide an administrative support service to the Information Governance (IG) Team, assisting with the daily processing of Subject Access Requests and Freedom of Information Requests, ensuring compliance with relevant legislation, Policies and Trust guidelines.
• Be the first point of contact for all IG queries and assign these to the correct team member or respond directly.
• Process subject access requests and, if required, escalating queries or potential breaches within specified timescales.
• Record day‑to‑day Subject Access Requests, ensuring all requests are logged on the system and managed to enable the Trust to comply with legislative requirements.
• Liaise with clinical services to ensure that relevant exemptions are applied correctly.
• Review records and apply the Third Party Exemptions within the Data Protection legislation.

For further information please refer to the enclosed Job Description.

Please note, previous applicants need not apply.

Qualifications

Essential

• G.C.S.E (or equivalent) grade 4 or above in English and Maths.
• NVQ Level 3 (or equivalent)

Experience

Essential

• Practical experience of Microsoft Office applications e.g. Word, Excel, etc.
• Excellent verbal, telephone, and written communication skills.
• Effective general administration duties.

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on‑site Nursery, access to our free Beach Hut for those long summer days, our on‑site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

Please note your application may be transferred to the Isle of Wight Applicant Tracking System (ATS) if you are selected for an interview.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.