Information and Advice Worker

P3 Charity; Royal Leamington Spa; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent charitable organization is looking for an Information and Advice Worker to join their team in South Warwickshire. This role involves providing accommodation-related support to individuals within the community and promoting services in local venues. Candidates must have a can-do attitude, a full UK driving licence, and a willingness to engage creatively with challenges. The position offers extensive perks including enhanced annual leave, mental health support initiatives, and personal development opportunities.

Benefits

27 days annual leave plus bank holidays

Mental health and wellbeing support

Paycare health cash plan

Employee Assistance Program

Team initiatives

Colleague Volunteering Programme

Enhanced sickness pay

Optional overtime and referral bonus

Qualifications

• Must hold a full UK driving licence and have access to a vehicle.
• Willingness to go above and beyond for people.
• Ability to use internal IT systems for paperwork.

Responsibilities

• Provide accommodation-related support in the community.
• Promote services within community venues.
• Ensure accurate record-keeping of all paperwork.

Skills

Self-motivated

Can-do attitude

Creative problem solving

Community engagement

Job description

Our Charity

Established in 1972, P3 Charity is a modern, forward‑thinking organisation providing support services to people facing social exclusion across the UK.

We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.

We are a person‑centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration both within our teams and with the local community to achieve the best outcomes.

Our values‑driven approach means we recruit for values and train for skills.

The Role

• Job Title: Information and Advice Worker
• Hours: 37.5 hours per week
• Shift Pattern: Monday to Friday, 9:00am to 5:00pm

Do you want to work for an award‑winning charity? If so, then we want to hear from YOU!

An exciting opportunity has arisen to join our brilliant team in South Warwickshire as an Information and Advice Worker. If you are self‑motivated and enjoy a challenge where no two days are the same, then this role is for you.

As an Information and Advice Worker, you will be working out and about in the community throughout South Warwickshire, providing accommodation‑related support to people and promoting the service within community venues.

You must have a can‑do attitude, be willing to go above and beyond for people and be creative in your approach. You will work on our internal IT system ensuring that all paperwork is accurately recorded and up to date. You must be able to make decisions with the sole purpose of supporting the people we work alongside to achieve their goals, creating positive outcomes.

What We Offer

• Enhanced annual leave entitlement: 27 days annual leave per year, plus bank holidays
• Commitment to mental health and wellbeing: people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions
• Paycare health cash plan: you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit
• Employee Assistance Program: access to 24/7 GP appointments, 1‑1 counselling and health assessments
• Team initiatives: including team away days, P3’s Big Day Out and our Annual Awards Ceremony
• Discounts: access to Paycare Perks and Tickets for Good
• Personal development opportunities: including mentoring, training, secondments, job shadowing, and more
• Colleague Volunteering Programme: one day paid leave per year
• Enhanced sickness pay based on your length of service
• Earning Potential: optional overtime and refer a friend bonus scheme
• Additional equipment provision: some employees may be provided with additional equipment including workwear, tools and use of a company van or car

Please note P3 reserves the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

Additional Information

Insurance and payscale details will be discussed during the interview.