Independent Living Coordinator

ESPO Trading Limited; East Midlands; On-site; GBP 28,000 - 32,000; Full time

Job summary

A local authority is seeking an Independent Living Coordinator to support tenants in maintaining independence and improving their quality of life. The role involves coordinating activities, assisting with tenancy matters, and working closely with health and social care partners. Candidates should have experience in managing diverse workloads and be committed to delivering excellent customer care. This position offers competitive pay and various benefits, supporting a culture of inclusivity and diversity within the community.

Benefits

26 days annual leave

Generous pension scheme

Health and wellbeing benefits

Discounted memberships at local centers

Qualifications

• Experience managing diverse workloads in fast-paced environments.
• Experience undertaking home visits focusing on health and wellbeing.
• Experience maintaining tenant records, including Housing Support Plans.
• Ability to make accurate decisions in pressurized situations.
• Proven ability to develop and maintain effective relationships.
• Ability to present information clearly and concisely.

Responsibilities

• Support tenants to live independently and thrive.
• Coordinate activities promoting well-being and social inclusion.
• Assist with tenancy matters and respond to emergencies.
• Maintain accurate records and provide high-quality support.

Skills

Compassionate

Organised

Excellent customer care

Ability to make timely decisions

Effective relationship building

Clear communication skills

Job description

Working Hours: 37 hours per week, Monday – Friday, between 8:30am – 5:00pm

Worker Type: Offsite Worker

Salary: Grade E - Starting Salary is £28,598 (Level one) rising to £31,022 (Level four)

Base Location: Harvey Road, NG8 3BB will be the base office for this role, but the postholder will be expected to spend the majority of their time across our independent living schemes across the City.

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

• You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

About the role:

As an Independent Living Coordinator with Nottingham City Council Housing Services, you’ll play a key role in supporting tenants to live independently and thrive within their communities. Working as part of a dedicated team, you will help create a welcoming and supportive environment that promotes wellbeing, social inclusion, and respect for individual privacy.

Your responsibilities will include providing flexible, high-quality support to tenants, coordinating activities that encourage independence, and liaising with health, social care, and community partners. You’ll also assist with tenancy matters, maintain accurate records, and respond promptly to calls and emergencies. This role requires adaptability, as you’ll work across different locations and occasionally outside standard hours.

We are looking for someone who is compassionate, organised, and committed to delivering excellent customer care. You’ll value diversity, uphold safeguarding principles, and contribute to our vision of inclusive, person-centred housing services.

About You:

The ideal candidate will have:

• Experience of managing a diverse workload, working in a fast moving, pressurised environment dealing with conflicting priorities to meet specific targets and deadlines
• Experience of undertaking home visits to tenants ensuring their health and wellbeing by recognising and identifying the needs of individuals and, when appropriate, referral to and liaise with voluntary and statutory agencies and carers
• Experience of maintaining tenant and scheme records, both manual and computerised including the creation, monitoring and review of Housing Related Support Plans, providing information to relevant parties as required, including accurate recording of incidents, visits made, and actions taken.
• Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and courtesy at all times
• A proven ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies
• Ability to develop and present written or verbal information in a clear and concise manner

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

• A full UK driving licence and access to a vehicle is essential
• This post is subject to an enhanced DBS check

You can find the job description for this post here .

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

Closing Date:

30 January 2026 (11:59 pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working – to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled – these groups of people are under‑represented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

• Job Identification 6809
• Posting Date 01/16/2026, 11:23 AM
• Locations HARVEY ROAD DEPOT, Nottingham, NG8 3BB, GB