Independent Advocate

POhWER; Birmingham; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A community-focused advocacy service in Birmingham is seeking an Independent Advocate to provide support to vulnerable adults facing health and social care challenges. The successful candidate will deliver statutory advocacy services, advocate for clients, and collaborate with various organisations. Applicants should demonstrate strong communication, IT skills, and an understanding of working with vulnerable adults. This role offers a starting salary of £24,242.40, full-time hours, and numerous benefits.

Benefits

25 days annual leave

Discretionary shutdown days at Christmas

Cash Wellbeing Healthcare Plan

Bike to work scheme

Qualifications

• Experience with advocacy, information, and advice in health or social care.
• Experience working with vulnerable adults.
• Knowledge of public and voluntary organisations.

Responsibilities

• Support vulnerable adults facing health and social care challenges.
• Deliver statutory advocacy services including IMCA, IMHA, and Care Act Advocacy.
• Advocate on behalf of clients in verbal and written forms.

Skills

Strong communication skills

Time management skills

Excellent IT skills

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast‑paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in the bustling heart of Birmingham.

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. You will deliver a range of statutory advocacy services including Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA) and Care Act Advocacy. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work: Full‑Time: 37 hours, working between Monday to Friday 9am – 5pm

Location: Home based with travel around the Birmingham area. (Applicants must live within the area; have a full driver’s licence and access to their own transport)

Salary: Starting Salary of £24,242.40 per annum

Contract type: Permanent

Independent Advocate Requirements

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits

• 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan
• Death in service cover.
• Bike to work scheme.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.

Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!

Closing Date: 9AM, Wednesday 17th December 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

For an informal discussion please contact 0300 456 2370 and ask for a call back from the Recruitment Manager.

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

Equality, Diversity & Inclusion

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under‑represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.