Income Manager

Hamilton Woods; West Yorkshire; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A social housing provider is seeking a temporary Income Manager to oversee their management team in West Yorkshire. This role includes strategic service reviews and team management of two officers, focusing on efficient income collection and tenant support. Knowledge of Mobysoft or Voicescape is a plus. The position offers a competitive rate of £250 per day, working in a hybrid environment.

Qualifications

• Previous experience within the supervision or management of income management teams.
• Knowledge of Mobysoft or Voicescape is advantageous.

Responsibilities

• Providing a strategic review of the service with recommendations for improvement.
• Managing a team of 2 Income Officers.
• Leading to provide proactive income collection and support services.

Skills

Income management team supervision

Proactive account management

Welfare benefits expertise

Tools

Mobysoft

Voicescape

Job description

Income Manager

Temporary

2-3 months +

West Yorkshire / Hybrid

250 + Umbrella Per Day

We are currently working on behalf of a social housing provider in West Yorkshire, for an Income Manager to join their management team on a temporary basis.

Responsibilities of the Income Manager include :

• Providing a strategic review of the service and offering recommendations for improvement
• Managing a team of 2 Income Officers
• Leading the team to provide proactive and efficient income collection and economic inclusion support services to tenants.
• Preventing the accrual of rent arrears by ensuring proactive account management and assisting tenants to maximise their income, minimising tenancy failure and evictions.
• Ensuring the continuous development of the service (including debt and money management; employment and training advice; digital inclusion) to help tenants maximise their income
• Acting as the expert on welfare benefits, economic inclusion and arrears prevention to supporting the delivery of policy and strategy in these areas. This will include collecting and analysing relevant data.

Essential criteria of the Income Manager :

• Previous experience within the supervision or management of income management teams
• Knowledge of Mobysoft or Voicescape would be advantageous

To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful