Inclusive Staff Experience Manager

Royal Berkshire Nhs Foundation Trust; Reading; On-site; GBP 40,000 - 55,000; Full time

Job summary

A prominent healthcare provider in Reading is seeking a Diversity and Inclusion Lead to manage and advance initiatives promoting equality and workforce inclusion. This role involves developing strategies, training programs, and systems to enhance organizational culture around diversity. The ideal candidate will possess strong analytical skills and effective communication abilities. Opportunities for flexible working and a comprehensive benefits package are available.

Benefits

Flexible working opportunities

Generous annual leave

NHS pension scheme

Employee Assistance Programme

Cycle to work scheme

Qualifications

• Demonstrated experience managing inclusion initiatives.
• Ability to develop effective communication strategies.
• Strong analytical skills for data collection and analysis.

Responsibilities

• Lead inclusion work across various functions of the Trust.
• Develop and present workforce equality information reports.
• Design and implement strategies promoting diversity and inclusion.

Skills

Inclusion experience

Managed a service or team

Experience of multitasking complex priorities

EDI knowledge and skills set

Influence and Persuasion

Job description

Overview

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.” Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’. We are Compassionate in our thoughts, words and actions. We are Aspirational and have a true desire to be dynamic and to innovate. We are Resourceful and responsible in the way we work and live. We are Excellent in our development, fairness and sharing best practice. At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success. Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don't you come and join us. We offer a range of learning and development for all employees as well as an extensive Health and Well being offering.

Key Responsibilities

• Provide expertise and specialist advice to embed Equality, Diversity and Inclusion (EDI) into the core function of the Trust - acting as subject matter expert on workforce inclusion.
• Provide operational support and guidance to relevant staff networks.
• Provide reports to various stakeholders across a broad range of metrics.
• Manage, appraise and develop the inclusion advisor.
• Provide operational management of the development and delivery of Trust wide action plans in the inclusion field.
• Develop your quality improvement (improving together) A3 and all best practice activity aligned to it. Training will be provided.
• Work closely with the Head of Learning and the Associate Director Staff Experience and Inclusion as well as the Learning Manager, Digital Learning Manager and Library and Knowledge Services Manager to co-ordinate the Learning and OD services, delivery and planning.
• Work with a wide range of trust wide and external stakeholders to develop and deliver an inclusive workforce culture where every member of staff is enabled to be their best.
• Lead on a range of programmes of work that will be organisation wide in their impact. This will involve leading inclusion work across a range of functions including staff engagement; learning and development; staff experience; communications; recruitment; workforce information; staff retention etc.
• Develop and support Trust wide structures, governance and accountability systems necessary to elevate and accelerate inclusion related improvements.
• Develop and present appropriate workforce equality information reports to key committees and forums to inform improvements and development.
• Develop and deliver specialist training and development programs as necessary ensuring content meets with relevant and agreed standards.
• Provide day to day first point of contact for support and advice on EDI related matters.

Service and Policy Development

• Work with a wide range of stakeholders across the organisation to:
• Develop effective data collection and analysis processes to generate the evidence base for the Trust, directorates and local services to inform inclusion improvements.
• Develop effective governance systems and processes to analyse the workforce EDI impact of both Trust wide and the People function's activity, policies, and procedures.
• Analyse and advise the organisation of EDI implications of new national workforce policies and develop appropriate implementation strategies to promote equality within the broad parameters of National policy guidance.
• Simultaneously manage a broad range of complex programmes of work in pursuit of long term, sustained development of the organisations culture.

Workforce Development

• Work with the People function colleagues and trust wide senior management team to:
• Design, develop and implement strategies and programmes of work to promote equality, diversity and inclusion across all roles and job bands.
• Lead the design and implementation of appropriate development opportunities for staff at all levels to build their knowledge and capacity to operate effectively to improve ED&I outcomes.
• Regularly and directly provide, commission and engage in research collaboratives to inform improvements in the inclusion agenda.
• Lead on the development and delivery of Trust wide action plans in the inclusion field, including key National Standards.
• Develop and support a programme of celebration and recognition events marking key milestones in the inclusion calendar.

Communication

• Develop effective communication strategies to promote staff visibility and knowledge of equality and inclusion activity across the Trust and ensuring communication meets the needs of our diverse staff population.
• The post will be required to communicate across highly complex and sensitive ED&I matters with a wide range of stakeholders requiring persuasion, negotiation, empathy, compassion to ensure collaboration and any barriers to understanding are appropriately responded to.
• Regularly write complex reports and compile National and statutory returns which require a high level of concentration for a range of audiences requiring long periods of sustained mental effort; whilst experiencing frequent interruptions for advice/guidance.
• Provide first line support and guidance to staff with EDI related issues and concerns, which will frequently expose the post holder to emotional circumstances.

Stakeholder Engagement

• Develop effective engagement strategies to promote staff participation and engagement with the equality and inclusion agenda and activity across the Trust and ensure the voices of all our people are heard.
• Forge links with internal services and staff groups currently under-represented in terms of engagement and visibility across the EDI field.
• Develop and involve a wide spectrum of links, including external links with a range of stakeholders involved in the EDI arena.
• Represent the Trust at external forums and working groups - working in partnership with other organisations.

Financial and People

• To hold budgetary responsibility for the EDI service budget.
• To write business cases to access available funding streams as a regular occurrence.
• Responsible for budget management of externally funded projects and report on the Return on Investment.
• Regularly manage people and projects on a matrix base when groups form to tackle a range of EDI programmes, trust wide in their scope.
• Deliver specialist training within the EDI field to a broad range of audiences.
• Coach and mentor others.

Personal Leadership

• Role model high-level ED&I practice in day-to-day delivery of the role.
• Demonstrate behaviours in line with our Leadership Behaviours Framework.
• Maintain an optimistic and professional approach to the day-to-day delivery of the programme of work, dealing with resistance or lack of interest with effective engagement or performance coaching strategies.
• Maintain a high level of specialist ED&I knowledge and skills appropriate to the role.
• Actively participate in professional supervision and professional development activities to support own and the organisation's capacity building efforts.

Key Skills

• Inclusion experience, managed a service or team, Able to present
• Experience of multitasking complex priorities
• EDI knowledge and skills set
• Influence and Persuasion

Employment Conditions

By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system. Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period. The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies. Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Staff Benefits

• Flexible working opportunities and a strong emphasis on your work, life balance
• Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
• NHS pension scheme
• Employee Assistance Programme
• Money Advice Service
• Generous maternity, paternity and adoption leave for eligible staff
• On-site nursery (based at RBH)
• Full educational library services
• Cycle to work scheme, lockable storage for cycles
• Bus to work scheme
• Excellent rail and bus links
• A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.