Inbound Telesales Advisor - Digital Finance Broker

CCA Recruitment Group; Calderbank; On-site; GBP 25,000 - 45,000; Full time

Job summary

A recruitment agency in Calderbank is seeking a customer service professional for a full-time role. The position offers a £25,000 basic salary with potential earnings exceeding £45,000 through commission. You'll engage with customers via phone, email, and live chat, advising on finance options. If you have experience in sales or customer service and thrive in a target-driven environment, this opportunity offers flexible working and career progression.

Benefits

Guaranteed earnings during the first 3 months

30 days holiday (increasing with service)

Subsidised travel

Full training through our Ninja Training Academy

Regular incentives and team perks

Qualifications

• Ideally phone-based sales or customer service experience.
• Confident and target-driven approach.
• Strong communication and organisational skills.

Responsibilities

• Speak with customers via phone, email, and live chat.
• Advise on tailored finance options.
• Guide customers from enquiry to approval.
• Coordinate with internal teams and dealerships.
• Deliver outstanding service and accurate documentation handling.

Skills

Sales or customer service experience

Strong communication skills

Organisational skills

Job description

Key Details

Location: Eurocentral

Salary: £25,000 basic (£45,000+ OTE)

Full-Time – 5 days per week (shifts across Monday to Sunday – Every 2nd Weekend Off)

What's in it for you

• £25k basic + uncapped commission (OTE up to £45K)
• Guaranteed earnings during your first 3 months
• Warm, inbound enquiries – no cold calling
• 30 days holiday (increasing with service)
• Hybrid working after probation
• Flexible shift patterns + subsidised travel
• Full training through our Ninja Training Academy
• Career progression, regular incentives, and team perks

What you'll do

• Speak with customers via phone, email, and live chat
• Advise on tailored finance options
• Guide customers from enquiry to approval
• Coordinate with internal teams and dealerships
• Deliver outstanding service and accurate documentation handling

What we're looking for

• Sales or customer service experience (ideally phone-based)
• Confident, target-driven, and customer-focused
• Strong communication and organisational skills

Start date: ASAP