In Work Support Advisor

Get Set UK; United Kingdom; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading employment support organization in the United Kingdom is seeking an In Work Support Advisor. This role involves managing caseloads, delivering personalized interventions, and collaborating with teams to help individuals sustain their employment. Ideal candidates will demonstrate strong analytical skills, have experience in employment support, and thrive in a team-oriented environment. The organization offers competitive benefits and opportunities for professional growth.

Benefits

Virtual GP & Mental Health Support

IncentFit Wellbeing Programme

50% Off Gym Memberships

Free Headspace Subscription

Private healthcare cover through Bupa

Workplace Pension Scheme

Life Assurance Cover

Big-Brand Discounts

Free Cinema Tickets & Dining Deals

Extra Holiday Days

Qualifications

• Proven ability to manage employment support caseloads and ensure positive outcomes.
• Experience in processing and evaluating data to drive performance improvements.
• Familiarity with employment strategies, performance tracking, and forecasting techniques.

Responsibilities

• Oversee and manage the In Work caseload, ensuring compliance with contract requirements.
• Process and analyse data to track performance, inform decision-making, and identify areas for improvement.
• Deliver timely interventions to assist participants in maintaining their employment.

Skills

Caseload Management Experience

Analytical Skills

Employment Support Knowledge

Problem Solver

Team Player

Referral Expertise

Continuous Learner

Job description

Get Set to Make a Difference to People's Lives

At Get Set UK, we are more than just an employment support provider, we are a team committed to transforming lives. Our goal is to help people overcome barriers and achieve their full potential through employment and career support. If you're looking for a role where you can make a genuine impact, we'd love for you to join us.

Role Overview

We are looking for an In Work Support Advisor to join our team. As an In Work Support Advisor, you will be responsible for ensuring participants successfully transition into and sustain employment. You will provide tailored interventions, monitor caseload performance, and collaborate with internal teams to maximise support for individuals.

Responsibilities

• Oversee and manage the In Work caseload, ensuring compliance with contract requirements.
• Process and analyse data to track performance, inform decision-making, and identify areas for improvement.
• Deliver timely interventions to assist participants in maintaining their employment.
• Provide immediate assistance and facilitate Rapid Response interventions for individuals who lose their jobs.
• Identify participants at risk of unemployment and implement proactive strategies to support them.
• Work closely with Business Managers and Employment Advisors to ensure seamless case management.

Qualifications

• Caseload Management Experience: Proven ability to manage employment support caseloads and ensure positive outcomes.
• Analytical Skills: Experience in processing and evaluating data to drive performance improvements.
• Employment Support Knowledge: Familiarity with employment strategies, performance tracking, and forecasting techniques.
• Problem Solver: A proactive individual who identifies challenges and implements effective solutions.
• Team Player: A supportive colleague who fosters collaboration and knowledge sharing.
• Referral Expertise: Understanding of external support services and how to direct participants to additional resources.
• Continuous Learner: Committed to professional development and staying updated on industry best practices.

Our Values

• Be ambitious: Show determination and innovation in your approach.
• Be inspiring: Inspire responsibility through your daily actions.
• Be proud: Take pride in your daily achievements and want to support your local community.
• Be considerate: Collaborate well in an inclusive environment.
• Own it: Own your attitude, motivation, and actions.

Our Promise to You

At Get Set UK, we're committed to supporting, rewarding, and developing our people. From day one, you'll have access to a range of benefits designed to enhance your wellbeing, financial security, and lifestyle. Some benefits are available immediately, while others unlock as you grow with us.

Health & Wellbeing

• Virtual GP & Mental Health Support – Access to 24/7 medical advice and mental health services.
• IncentFit Wellbeing Programme – Get rewards for making healthy lifestyle choices.
• Up to 50% Off Gym Memberships – Stay active with discounted rates at top gyms.
• Free Headspace Subscription – Prioritise your mental wellness with guided meditation and mindfulness tools.
• Private healthcare cover through Bupa – providing access to specialist treatment and consultations.

Financial Security

• Workplace Pension Scheme – Start saving for the future with employer contributions.
• Life Assurance Cover – Financial security for your loved ones.
• Discount Hub – Savings on everyday essentials, including supermarkets, utilities, phone contracts, and travel.

Lifestyle Perks

• Big-Brand Discounts – Enjoy exclusive savings on fashion, dining, and entertainment.
• Free Cinema Tickets & Dining Deals – Treat yourself to free movie nights, food discounts, and even weekend getaways.
• Extra Holiday Days – Earn additional leave for long service and special occasions.

Sustainability

We’re proud to be ClimateWise Certified – meaning we offset more carbon than we produce. Join a company that actively makes a difference!

Equality & Inclusion

We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work. If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you. This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

Application Process

We reserve the right to close applications early. Please apply early to avoid disappointment. Get Set UK will consider unsolicited CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner.

If you are ready to make an impact and take on a rewarding challenge, apply now and start your journey towards a career that changes lives, including your own.