In-Vehicle Tech Support Specialist

Ocado; Highgate; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading technology-driven grocery retailer in the UK seeks a Technical Support Technician to maintain in-vehicle technology and support logistics systems. In this hybrid role, you'll work onsite two days a week and provide technical support for a national fleet. The ideal candidate has Level 1/2 IT support experience, strong analytical skills, and a valid UK driving license. Benefits include discounts on groceries and employee assistance programs.

Benefits

Cycle to Work schemes

15% off shopping

Discounts on groceries

Exclusive travel and leisure discounts

Employee Assistance Programme

Qualifications

• Experience working at a Level 1 / Level 2 IT support capacity or similar.
• Current UK Driving Licence required for site visits.
• Ability to communicate technically with service providers.

Responsibilities

• Execute technical fixes for logistics in-vehicle devices.
• Manage updates and repairs for systems and handheld devices.
• Support in-vehicle systems by diagnosing and repairing faulty equipment.

Skills

Analytical fault-finding skills

Clear communication

Basic understanding of technology and operating systems

Job description

A leading technology-driven grocery retailer in the UK seeks a Technical Support Technician to maintain in-vehicle technology and support logistics systems. In this hybrid role, you'll work onsite two days a week and provide technical support for a national fleet. The ideal candidate has Level 1/2 IT support experience, strong analytical skills, and a valid UK driving license. Benefits include discounts on groceries and employee assistance programs.