In-Store People & Service Leader

River Island Clothing Co., Ltd.; Liverpool; On-site; GBP 27,000; Full time

Job summary

A leading fashion retailer in Liverpool is seeking a People & Service Team Leader to enhance the customer journey and lead the store team. This role requires a passion for fashion, strong leadership skills, and a proactive approach to team management. The ideal candidate will be responsible for driving store performance, fostering a positive team environment, and ensuring exceptional customer experiences. Join a dynamic team and enjoy benefits like generous discounts and bonuses!

Benefits

Generous staff discount

Bonus scheme

Paid holidays

Support for diverse family structures

Career progression opportunities

Qualifications

• Previous experience in retail, preferably in a supervisor role.
• Passionate about fashion and updated on trends.
• Possess strong communication and interpersonal skills.
• Ability to motivate and inspire a team.

Responsibilities

• Deliver exceptional customer service and lead your team.
• Create a diverse and inclusive environment.
• Manage operational aspects of the store.
• Drive store KPIs and performance.

Skills

Customer service excellence

Team leadership

Strong communication

Adaptability in fast-paced environments

Job description

A leading fashion retailer in Liverpool is seeking a People & Service Team Leader to enhance the customer journey and lead the store team. This role requires a passion for fashion, strong leadership skills, and a proactive approach to team management. The ideal candidate will be responsible for driving store performance, fostering a positive team environment, and ensuring exceptional customer experiences. Join a dynamic team and enjoy benefits like generous discounts and bonuses!