Import Operations Clerk

Heathrow Personnel; Slough; On-site; GBP 28,000 - 35,000; Full time

Job summary

A logistics firm in the UK is seeking an Import Operations Clerk to manage the coordination and administration of import shipments, focusing on airfreight. The role involves handling import documentation, coordinating with various stakeholders, and ensuring compliance with customs regulations. Strong attention to detail and excellent communication skills are essential for success. The position offers an opportunity to work in a dynamic environment while maintaining high standards of customer service.

Responsibilities

• Manage the full process of import shipments from arrival to final delivery.
• Handle airfreight import documentation including AWBs and invoices.
• Coordinate with airlines and customers to ensure smooth cargo movement.

Skills

Attention to detail

Communication skills

Organisational skills

Tools

CHIEF/CDS systems

Job description

The Import Operations Clerk will be responsible for managing the day-to-day coordination and administration of import shipments, primarily airfreight, but with exposure to sea and road freight as well. The role requires excellent attention to detail, communication, and organisational skills, ensuring that shipments are cleared and delivered efficiently while maintaining high customer service standards and compliance with customs regulations.

Key Responsibilities

• Manage the full process of import shipments from arrival to final delivery.
• Handle airfreight import documentation, including AWBs, invoices, packing lists, and certificates of origin.
• Coordinate with airlines, shipping lines, overseas agents, hauliers, and customers to ensure smooth cargo whit movement.
• Arrange customs Carnmos, working closely with internal or external customes brokers.
• Prepare and submit import entries using CHIEF/CDS systems (if applicable).
• Track and monitor shipments, updating customers proactively on progress and resolving any issues or delays.
• Liaise with customers on shipment unlikely status, requirements, and any additional services needed.
• Raise files in the company’s freight management system, ensuring all costs and revenues are accurately recorded.
• Invoice files prom...