Import & Export Manager (Road & Air)

TLP; Malvern; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-established manufacturer is seeking an experienced Import & Export Manager in Malvern. The role involves overseeing international and domestic shipments via air and road freight, ensuring efficient and compliant operations. Ideal candidates will have proven experience in logistics, strong knowledge of customs procedures, and excellent communication abilities. This position offers a competitive salary range of £30,000 to £40,000 per annum, along with potential bonuses and a comprehensive benefits package.

Benefits

Potential for discretionary bonus

Company Benefits Package

Qualifications

• Proven experience in an Import/Export environment.
• Experience managing shipments across multiple international regions.
• Solid understanding of customs procedures, documentation and compliance.

Responsibilities

• Manage end‑to‑end import and export operations for air and road freight.
• Coordinate shipments across the UK, EU and Americas.
• Ensure full compliance with customs regulations and international trade laws.
• Monitor delivery schedules and resolve delays proactively.

Skills

Import/Export experience

Air and road freight operations

Customs procedures knowledge

Organisational skills

Problem-solving skills

Communication and stakeholder management

Logistics systems proficiency

Microsoft Office proficiency

Job description

Job Title

Import & Export Manager (Air & Road Freight)

Location

Malvern, Worcestershire (Office-based) Monday - Friday, 9:00am - 5:00pm

Salary & Benefits

• £30,000 - £40,000 per annum (dependent on experience)
• Potential for discretionary end-of-year bonus
• Company Benefits Package

Company Overview

Our client is a well-established manufacturer and supplier of construction products, operating across the UK, Europe, and America. With a strong reputation for quality, reliability and long‑term client relationships, the company continues to grow its international footprint and is seeking an experienced Import & Export Manager to support and optimise global logistics operations.

Role Overview

The Import & Export Manager will be responsible for overseeing and coordinating international and domestic shipments via air and road freight, ensuring efficient, compliant and cost‑effective movement of goods. This role plays a key part in maintaining smooth supply‑chain operations across multiple regions.

Key Responsibilities

• Manage end‑to‑end import and export operations for air and road freight
• Coordinate shipments across the UK, EU and Americas
• Ensure full compliance with customs regulations, Incoterms and international trade laws
• Prepare, review and manage all shipping and customs documentation
• Liaise with freight forwarders, carriers, customs brokers and internal stakeholders
• Monitor delivery schedules, resolving delays or issues proactively
• Negotiate rates and service agreements with logistics providers
• Maintain accurate shipment records and reporting
• Identify opportunities to improve efficiency and reduce logistics costs
• Support continuous improvement within the supply‑chain function

Skills & Experience Required

• Proven experience in an Import/Export environment
• Strong knowledge of air and road freight operations
• Solid understanding of customs procedures, documentation and international trade compliance
• Experience managing shipments across multiple international regions
• Strong organisational and problem‑solving skills
• Excellent communication and stakeholder management abilities
• Proficient in logistics systems and Microsoft Office

Desirable

• Experience within manufacturing or construction related environment
• Knowledge of EU and US customs processes

Personal Attributes

• Detail‑oriented with a proactive mindset
• Able to work independently and manage multiple shipments simultaneously
• Commercially aware and solutions‑focused
• Reliable, professional and adaptable in a fast‑paced environment