Import & Export Coordinator

Streamline Search; Crawley; On-site; GBP 30,000 - 35,000; Full time

Job summary

A logistics company in Crawley is seeking a Multimodal Import & Export Coordinator responsible for coordinating shipments of dangerous and restricted goods. Key responsibilities include handling customer enquiries, preparing job quotations, and processing shipments. Ideal candidates should have experience in customs operations and good communication skills. The position offers a salary between £30,000 and £35,000 along with various benefits including annual leave and training opportunities.

Benefits

20 days annual leave + 8 bank holidays

Company laptop provided

Enrolment into company pension scheme

Qualifications

• Previous experience in Export, Import, Air, Road & Ocean and Customs operations is essential.
• Prior experience working with Dangerous Goods and/or Restricted/Defence Goods is preferred.
• Ability to manage tasks independently and as part of a team.

Responsibilities

• Handling incoming calls and customer enquiries.
• Preparing accurate job quotations.
• Processing operational Export and Import shipments.
• Liaising with carriers, contractors, and internal teams.

Skills

Organisational skills

Communication skills

IT literacy

Job description

Overview

Our client has been a trusted specialist in the international movement of dangerous and restricted goods for over 20 years, with an unwavering commitment to compliance, safety, and outstanding customer service. Renowned for their exceptionally high standards and tailored client care, they are now seeking a meticulous and highly organised Multimodal Import & Export Coordinator to join their expert team. In this role, you will be responsible for the efficient and compliant coordination of shipments involving dangerous and restricted goods, including Section 5 cargo (firearms, ammunition, explosives). You will play a key part in ensuring the safe and seamless movement of sensitive freight across international borders, in strict adherence to all relevant legislation and security protocols.

Responsibilities

Your responsibilities will include:

• Handling incoming calls and customer enquiries
• Preparing accurate job quotations
• Processing operational Export and Import shipments
• Liaising with carriers, contractors, and internal teams
• Costing jobs and invoicing
• Occasionally assisting with warehouse duties if required
• Managing your own desk efficiently and maintaining accurate records

Qualifications

• Previous experience in Export, Import, Air, Road & Ocean and Customs operations is essential
• Prior experience working with Dangerous Goods and/or Restricted/Defence Goods is preferred
• Strong organisational and communication skills
• Ability to manage tasks independently and as part of a team
• IT literate

Remuneration

• Salary: £30,000 - £35,000 (dependent on age and experience)
• 3-month probation period
• 20 days annual leave + 8 bank holidays
• Company laptop provided

Post-Probation & Training

• Performance review and potential for salary adjustment
• Paid overtime opportunities
• Company phone (if required)
• Enrolment into company pension scheme