Immigration Compliance Administrator - Human Resources - Grade 4

University of Birmingham; Birmingham; On-site; GBP 33,000; Full time

Job summary

A leading educational institution in Birmingham seeks an HR professional to provide proactive administrative support within the Immigration Compliance team. Responsibilities include managing immigration processes, conducting right to work checks, and ensuring compliance with UKVI guidelines. Ideal candidates should possess excellent communication skills, a strong IT background, and a minimum of GCSEs in English and Mathematics. The role is full-time and offers a competitive salary package along with generous benefits.

Benefits

40 days paid holiday a year

Paid day for volunteering

Occupational sick pay

Pension scheme

Subsidised nursery services

Qualifications

• Knowledge of staff/student immigration processes including right to work (desirable).
• Experience of working within an HR or recruitment department.
• Ability to proactively contribute to improving processes.

Responsibilities

• Provide accurate and timely information on immigration compliance.
• Ensure right to work checks are carried out within UKVI guidelines.
• Communicate relevant information to colleagues and external contacts.

Skills

Good IT skills with working knowledge of standard Microsoft Office software

Excellent communication skills

Ability to work on your own initiative

Well organized with the ability to prioritize work

Education

GCSEs to a minimum of grade C/4 in English and Mathematics

Job description

Position Details

Human Resources

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £27,166 to £28,768, with potential progression once in post to £32,145

Grade: 4

Full Time, Permanent

Closing date: 2nd February 2026

Interviews to take place in person on 11th February 2026

Our Offer to You

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector‑leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state‑of‑the‑art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

Background

To carry out the administrative aspects of the University’s immigration processes for staff. This will require the post holder to support the provision of advice to the University community in managing compliance with sponsor duties, supporting the development of systems and processes to enhance compliance and ensuring that appropriate documentation is obtained and effectively retained.

Role Summary

To provide proactive administrative support in the Central Staff Hub, as part of the Immigration Compliance team. You will have the ability to manage your work without needing to refer to others for most of your time.

You will be able to develop a wide range of skills, both technical and administrative, and may also have the opportunity to lead on specific tasks within the Immigration Compliance team.

Main Duties

• You will act as first point of contact to provide accurate and timely information and advice to internal and external customers and stakeholders on University processes and procedures relating to immigration compliance for staff, answering queries promptly, providing guidance, documentation and resolving queries from initial contact to resolution. This will include recognising when queries need to be referred elsewhere or escalated.
• To ensure that right to work checks are carried out and appropriate action taken within UKVI timeframes and guidelines.
• Regularly communicate relevant information to colleagues, staff and external contacts.
• Provide administrative support for diary or event planning.
• Process data (which may be financial, HR, student‑related or other), monitoring accuracy, in line with immigration policy, chasing up missing information, and escalating any issues as appropriate.
• Carry out finance reconciliation process for UKVI sponsorship costs and ensure monthly RBS payment card deadlines are met.
• Use a variety of complex University systems and processes to research, manipulate, analyse and interpret sets of data, and produce routine reports.
• Maintain working relationship with key stakeholders, fielding queries, receiving and dealing with any disputes or complaints and resolving promptly.
• Offer advice and support to others on staff immigration matters.
• Review processes and tasks and proactively offer suggestions for improvement and sharing best practice as appropriate.
• As required, provide a professional secretarial service to relevant committees and meetings.
• Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others.

Person Specification

• Knowledge of staff/student immigration processes including right to work (desirable).
• Experience of working within an HR or recruitment department or shared services environment.
• GCSEs to a minimum of grade C/4 in English and Mathematics grade C minimum (or equivalent level 2 qualification).
• Good IT skills with working knowledge of standard Microsoft Office software.
• Ability to take responsibility for specific tasks, carrying out duties without needing to refer to others, with scope for some choice and using your own judgment.
• Ability to work on your own initiative.
• Ability to proactively contribute to improving processes and for proposing new ways of working.
• Excellent communication skills, with the ability to communicate clearly and effectively with others.
• Well organised with the ability to prioritise work proactively, independently and as part of a team.
• A good understanding of how to deliver excellent customer service.
• Experience of using and maintaining complex work systems e.g. student databases/finance record systems/HR systems or equivalent, and an aptitude for learning new IT packages and systems.
• The ability to cope with change in a fast moving, dynamic environment where change is often required immediately.
• An understanding of the importance of equality and diversity in the workplace.
• The ability to identify and respond to equality and diversity issues in line with relevant policies and procedures and how to respond to issues in line with relevant policies and procedures.

Dimensions

You will not be required to line manage anyone in this role or manage a budget.

Planning and Organising

You will be required to manage and prioritise a varied workload to deliver within required time frames. There is also a need to maintain an awareness of activity across the department and wider University as appropriate.

Problem Solving and decision making

You will be working under the direction of a senior manager, but with the autonomy to deliver the outputs required. You will be working within the framework of existing policies, processes and procedures for the department. You will take day to day decisions on what advice to give and for responding to and resolving queries.

Internal and External relationships

This role will be liaising with internal colleagues and stakeholders, and external stakeholders as well with an expectation on maintaining good working relationships with all.

Informal enquiries to Raj Pawar, email: [e-mail]

View our staff values and behaviours here

Use of AI in applications

We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website.