ICT Technician - Leeds

Nextech Group Ltd; Leeds; On-site; GBP 24,000 - 29,000; Full time

Job summary

A tech solutions provider in Leeds is seeking an ICT Technician to deliver technical support and troubleshoot IT issues. The role requires strong technical skills and offers a competitive salary of up to £29,000, along with career development opportunities in a supportive work environment.

Benefits

Competitive salary package

Career development opportunities

Supportive work environment

Responsibilities

• Provide technical support to end-users, troubleshooting hardware and software issues promptly.
• Install, configure, and maintain computer systems, networks, printers, and other IT equipment.
• Assist with the setup and configuration of software applications and operating systems.
• Respond to help desk tickets and service requests in a timely manner.
• Perform routine maintenance tasks, such as system updates, backups, and antivirus scans.
• Document support activities for knowledge sharing.

Skills

Strong technical aptitude and troubleshooting skills

Knowledge of hardware components and peripherals

Previous experience within an IT Helpdesk capacity

Basic understanding of networking concepts (TCP/IP, DNS, DHCP)

Excellent communication and customer service skills

Ability to work independently and collaboratively in a team environment

Job description

Overview

ICT Technician - Up to 29,000 - Leeds

Are you a tech-savvy problem-solver looking for a rewarding career in IT? We're seeking a talented ICT Technician to join our team and provide essential technical support to our organisation.

Position - IT Technician
Location - Leeds Salary - Up to 29,000 per annum

Skills Required

• Strong technical aptitude and troubleshooting skills.
• Knowledge of hardware components and peripherals.
• Previous experience within an IT Helpdesk capacity
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively in a team environment.

Key Responsibilities

• Provide technical support to end-users, troubleshooting hardware and software issues promptly and effectively.
• Install, configure, and maintain computer systems, networks, printers, and other IT equipment.
• Assist with the setup and configuration of software applications and operating systems.
• Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service.
• Perform routine maintenance tasks, such as system updates, backups, and antivirus scans.
• Document support activities, including resolutions and troubleshooting steps, for knowledge sharing and future reference.

Benefits

• Competitive Salary Package: Enjoy a salary of up to 29,000, commensurate with your skills and experience.
• Career Development Opportunities: Grow your skills and advance your career with opportunities for training and professional development.
• Supportive Work Environment: Join a friendly and collaborative team where your contributions are valued, and teamwork is encouraged.

If you're a proactive IT enthusiast with a passion for technology and a desire to help others, we want to hear from you! Join us and embark on an exciting journey as our ICT Technician

Apply now and become part of our dynamic team!