ICT Technician

Protocol Education Ltd; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An educational staffing agency is seeking a tech-savvy ICT Technician for a busy secondary school in Birmingham. You'll provide essential IT support, troubleshooting hardware and software issues, and ensuring a smooth digital learning environment for students and staff. The role offers competitive pay of £95–£115 per day on a full-time, long-term contract with opportunities for professional development and support from a dedicated consultant.

Benefits

Weekly pay through PAYE

FREE access to online CPD Academy

Personalised support from a dedicated consultant

Local roles to match skills and availability

Referral scheme

Qualifications

• Experience in a school setting is desirable.
• You must have an enhanced child's DBS.

Responsibilities

• Setting up and maintaining IT equipment across the school.
• Troubleshooting hardware, software, and network issues.
• Supporting teachers with classroom technology.
• Ensuring systems are safe, secure, and up to date.
• Helping students with digital learning tools.

Skills

Strong IT skills

Experience in hardware/software troubleshooting

Knowledge of networks, servers, and classroom tech

Calm under pressure

Problem-solving skills

Job description

Location: Birmingham, B2
Salary: £95–£115 per day PAYE
Start: ASAP or October
Contract: Full-time, Long-term, Supply

Are you the go-to person when technology misbehaves? From fixing projectors to keeping networks running smoothly, this role is all about making sure students and teachers can focus on learning not on frozen screens.

We’re looking for a tech-savvy ICT Technician to join a busy secondary school. You’ll be the friendly face that staff and pupils turn to when they need IT support, keeping the school’s digital world ticking over.

What you’ll be doing:

• Setting up and maintaining IT equipment across the school

• Troubleshooting hardware, software, and network issues

• Supporting teachers with classroom technology (interactive boards, projectors, printers—you name it)

• Ensuring systems are safe, secure, and up to date

• Helping students make the most of their digital learning tools

What we’re looking for:

• Strong IT skills with experience in hardware/software troubleshooting (experience in a school setting is desirable)

• Knowledge of networks, servers, and classroom tech (bonus if you’ve worked in schools before)

• Calm, reliable, and quick-thinking under pressure

• A people person who enjoys problem-solving and supporting others

• You must have an enhance childs DBS

Why join Protocol Education?

• Weekly pay through PAYE – no umbrella deductions

• FREE access to our online CPD Academy (boost your skills at no cost)

• Personalised support from a dedicated consultant

• Local roles to match your skills and availability

• Referral scheme – earn rewards by recommending friends

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.