ICT Project Manager

Citizen Housing; Birmingham; Hybrid; GBP 55,000; Full time

Job summary

A leading social housing provider in Birmingham seeks an ICT Project Manager for two fixed-term roles. The positions require expertise in project management (Agile or Prince2) and a passion for delivering impactful projects. Responsibilities include liaising with stakeholders and ensuring customer focus. The role offers a competitive salary of £54,216 per annum, with benefits including flexible working options and a generous pension scheme. Ideal candidates should have experience in the housing sector and familiarity with relevant systems.

Benefits

26 days annual leave plus bank holidays

Enhanced family leave

Organisational sick pay

Generous Pension Scheme

Comprehensive health insurance

Access to training programs

Qualifications

• An Agile, Prince2 or similar project management qualification, or relevant experience.
• Experience delivering business projects at pace.
• Ideally knowledge of Housing sector.

Responsibilities

• Liaise with stakeholders at all levels.
• Ensure focus is on delivering for customers.
• Deliver changes that positively impact people's lives.

Skills

Agile project management

Prince2

Experience delivering business projects

Knowledge of Housing sector

Knowledge of Housing Management systems

Experience with Smartsheets

Job description

Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in ICT?

With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here : Citizen

Position:

ICT Project Manager x2 FTC posts for 2 years

Salary:

£54,216 per annum

Location:

Birmingham / Hybrid - minimum two days a week in office

Key Responsibilities:

• Liaising with stakeholders at all levels
• Ensuring the focus is for delivering for our customers
• Delivering changes that have positive impacts on people's lives
• Making a difference

Qualifications and experience:

• An Agile, Prince 2 or similar project management qualification, or relevant experience
• Experience of delivering business projects at pace
• Ideally knowledge of Housing sector
• Ideally knowledge and experience of Housing Management systems, interfacing systems, processes, and scripting
• Ideally detailed knowledge working with Smartsheets

Manager's Quote :

Joining the team means stepping into a role where you'll make a tangible impact on how we deliver services to thousands of people. We don't just manage projects-we shape the future of Citizen through technology, innovation, and collaboration. You'll work on high-profile programmes, have the freedom to bring your ideas to life, and be supported by a team that values professionalism, creativity, and continuous improvement. If you want variety, challenge, and the chance to leave a legacy, this is the place for you.

Both posts will be based withing the ICT Team, one of the posts will be based within the Operations Team and will be delivering technical projects, one will be based in the Business Solutions Team delivering Software / Process related projects

What We Offer:

• Innovative Environment : Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth : Opportunities for continuous learning and career advancement.
• Collaborative Culture : Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave : Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme - option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match
• Competitive Salary : We offer a competitive compensation package
• Health and Wellness : Comprehensive health insurance and wellness programs
• Work-Life Balance : Flexible working hours and generous leave policies.Employee Development : Access to training programs and career development resources

Find out more here : Citizen | Benefits

Company Culture :

We will be an employer of choice and invest in our people

We will work together as one team and embrace our Citizen values.

Stay Connected : Follow us on Profile / X , Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date :

Friday 9th January 2026

Interview date :

Friday 16th January & Tuesday 20th January 2026 (to be confirmed)

We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process.

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.

Proud Corporate Member of WISH - The Network for Women Working in Social Housing

Citizen Housing is a Disability Confident Employer

Official Accredited Living Wage Employer