Hybrid Service Scheduling Coordinator

Agilent; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading international technology group in Manchester seeks a Service Scheduling Coordinator to manage on-site service activities for Field Service Engineers. This hybrid position emphasizes optimizing productivity and ensuring customer satisfaction. Candidates should have relevant experience in service coordination and strong communication skills. Excellent benefits and a supportive team await the new member.

Benefits

Active sports and social program

Excellent benefits and remuneration packages

Individual training opportunities

Qualifications

• Sound relevant professional experience in the service sector.
• Experience in service coordination or maintenance planning is an advantage.
• Good written and spoken English skills.

Responsibilities

• Manage and schedule on-site service activities.
• Optimize productivity of service engineers while ensuring customer satisfaction.
• Prioritize service calls and manage customer communication.

Skills

Service coordination

Logistics

Customer management

Communication

Problem-solving

Tools

MS Office

SAP

CRM

Job description

A leading international technology group in Manchester seeks a Service Scheduling Coordinator to manage on-site service activities for Field Service Engineers. This hybrid position emphasizes optimizing productivity and ensuring customer satisfaction. Candidates should have relevant experience in service coordination and strong communication skills. Excellent benefits and a supportive team await the new member.