Hybrid Sales Ops Analyst - Drive Orders & Growth

Resideo; Manchester; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading global distributor in Manchester is seeking a Sales Operations Analyst for their Inside Sales team. The ideal candidate will support the sales team by processing orders in SAP, handling customer queries, and maintaining records. This role requires excellent communication and sales skills, along with a keen attention to detail. The position offers a hybrid work model, competitive salary, and opportunities for career progression within a global business.

Benefits

Hybrid working model

Competitive salary and quarterly commission

Opportunity for career progression

Excellent career development opportunities

Qualifications

• Proven customer experience in a sales-focused environment.
• Strong communication skills and ability to build relationships.
• Demonstrated attention to detail in processing tasks.

Responsibilities

• Process customer orders and quotes in SAP to meet specific SLAs.
• Field telephone calls and support e-commerce queries.
• Liaise with departments to resolve customer issues and complaints.
• Maintain and update customer records effectively.
• Upsell through attachments and complete solution orders.

Skills

Customer experience

Commercial awareness

Communication skills

People skills

Critical thinking

Active listening

Learning absorption

Sales Skills

Tools

SAP

Microsoft Office

Job description

A leading global distributor in Manchester is seeking a Sales Operations Analyst for their Inside Sales team. The ideal candidate will support the sales team by processing orders in SAP, handling customer queries, and maintaining records. This role requires excellent communication and sales skills, along with a keen attention to detail. The position offers a hybrid work model, competitive salary, and opportunities for career progression within a global business.